What are the responsibilities and job description for the Payroll and HRIS Manager position at NearU?
Payroll & HRIS Manager
Own The Engine Behind The Employee Experience
The Opportunity
At NearU, we’re not just building a home services platform—we’re transforming the customer and employee experience through people, process, and technology.
NearU is a people-centric, process-driven, and technology-enabled customer service platform dedicated to revolutionizing the home services industry by vastly improving the customer and employee experience.
This role is four days on-site at our Charlotte Branch Service Center office. Located at 2550 West Tyvola Road Charlotte, NC.
We’re looking for a detail-driven, systems-savvy Payroll & HRIS Manager who thrives in a fast-paced, multi-entity environment. This role is more than processing payroll—it’s about owning a critical function that directly impacts every employee, every pay cycle.
You’ll lead payroll operations, optimize HR systems, and help scale a growing organization across multiple states and brands. If you love bringing order to complexity, improving processes, and being the go-to expert—this is your role.
What You’ll Own
Payroll Operations Excellence
Payroll isn’t just a function—it’s a promise to employees. In this role, you ensure that promise is delivered accurately, consistently, and seamlessly, while building the systems and processes that support NearU’s continued growth.
Own The Engine Behind The Employee Experience
The Opportunity
At NearU, we’re not just building a home services platform—we’re transforming the customer and employee experience through people, process, and technology.
NearU is a people-centric, process-driven, and technology-enabled customer service platform dedicated to revolutionizing the home services industry by vastly improving the customer and employee experience.
This role is four days on-site at our Charlotte Branch Service Center office. Located at 2550 West Tyvola Road Charlotte, NC.
We’re looking for a detail-driven, systems-savvy Payroll & HRIS Manager who thrives in a fast-paced, multi-entity environment. This role is more than processing payroll—it’s about owning a critical function that directly impacts every employee, every pay cycle.
You’ll lead payroll operations, optimize HR systems, and help scale a growing organization across multiple states and brands. If you love bringing order to complexity, improving processes, and being the go-to expert—this is your role.
What You’ll Own
Payroll Operations Excellence
- Lead end-to-end payroll processing across ~30 companies with precision and consistency
- Ensure accurate, timely payroll including salaries, benefits, taxes, garnishments, and deductions
- Monitor compliance across multiple states and stay ahead of changing regulations
- Serve as the final checkpoint for payroll accuracy and integrity
- Analyze payroll processes to improve efficiency, accuracy, and scalability
- Ensure compliance with federal, state, and local wage and hour laws
- Support audits, reporting, and risk mitigation efforts
- Continuously look for smarter, faster ways to get payroll done right
- Lead, mentor, and develop a team of 2–3 payroll specialists
- Create accountability, consistency, and high performance across the team
- Roll up your sleeves and jump in when needed—you lead by doing
- Act as the HRIS Subject Matter Expert (SME) and system super user
- Manage day-to-day system functionality, configurations, and troubleshooting
- Build and maintain reports that drive visibility and decision-making
- Ensure systems are optimized to support a growing, multi-entity business
- Lead payroll and HRIS integration for newly acquired companies
- Establish payroll processes and system alignment across new entities
- Train leaders and employees on systems, processes, and best practices
- Help scale infrastructure as NearU continues to grow
- Partner closely with Benefits to ensure accurate system feeds and deductions
- Act as the escalation point for complex payroll questions and issues
- Collaborate with HR, Finance, and Operations to support business needs
- Maintain accurate and up-to-date payroll records
- Ensure seamless processing of employee changes (hires, terminations, comp updates, etc.)
- Support unemployment claims and related documentation
- Deliver a smooth, reliable payroll experience employees can trust
- 5 years of experience managing payroll and HRIS systems
- Strong expertise in multi-state payroll compliance and regulations
- Experience leading payroll teams in a multi-entity environment
- Advanced proficiency in payroll systems and Microsoft Excel
- Experience with Dayforce is a strong plus
- Highly analytical with a process-improvement mindset
- Exceptional attention to detail and organizational skills
- Strong communicator who can handle sensitive information with professionalism
- Ability to thrive in a fast-paced, high-growth environment with shifting priorities
- You’ll own a mission-critical function that impacts every employee
- You’ll help scale systems and processes in a growing, acquisition-driven company
- You’ll have the autonomy to improve, optimize, and build better workflows
- You’ll be the go-to expert in both payroll and HR technology
Payroll isn’t just a function—it’s a promise to employees. In this role, you ensure that promise is delivered accurately, consistently, and seamlessly, while building the systems and processes that support NearU’s continued growth.