Demo

Escrow Assistant

Near North Title Group
Merrillville, IN Full Time
POSTED ON 11/5/2025 CLOSED ON 11/13/2025

What are the responsibilities and job description for the Escrow Assistant position at Near North Title Group?

About the job:
Do you have strong organizational and communication skills and enjoy working with a team in a fast-paced setting? Near North is looking for a Residential Escrow Assistant to assist a talented Escrow department throughout each stage of the closing process to successfully finalize real estate transactions, while exhibiting a positive attitude and willingness to learn. We provide a collaborative, energetic, team environment. Our company is a growing title insurance operation with multi-state market presence and national outreach.

As the Residential Escrow Assistant, you will support members of the Escrow team in a professional and helpful manner. You will order mortgage payoffs and review title commitments when needed, consult with examiners and other key parties to settle issues, prepare closing files, make requests for necessary information, set up and retrieve documents in SoftPro, and much more. No experience necessary, but must be eager to learn and trainable.

What you bring to the table:
  • High school diploma or equivalent.
  • Administrative or operations support experience preferred.
  • Real estate or title/escrow experience is helpful but not required.
  • Fast-learner with a positive attitude and able to succeed in fast-paced environments.
  • Strong computer skills, including proficiency in Microsoft Office Suite.
  • SoftPro experience is a plus.
  • Superior multi-tasking, organizational, attention to detail and accuracy skills.
  • Interpersonal with strong written and verbal communication skills.

You’ll be working on:
  • Provide excellent customer support by answering phone calls/emails and responding to inquiries.
  • Reviewing title commitments to verify vesting and legal description for accuracy, including spelling of names. Verifying that commitments match information given us by customers, purchase agreements, and surveys, plus verifying taxes.
  • Consulting with examiners, lenders and/or principals in reconciling discrepancies between instructions and title commitments.
  • Scheduling closings.
  • Reviewing closing packages and disbursing files.
  • Setting up & retrieving recordable Documents for E-Recording through Softpro.
  • Preparing closing files for Escrow Closers.
  • Monitoring Escrow inbox.
  • Preparing Prelim CDs and beginning to process the final CD.
  • Requesting Seller Figures & Lender packages.
  • Performs other related duties as assigned.

Why work for us?
We are a growing company with a mission to partner with and protect our clients, and a reputation for a “get to yes” attitude earned through our thought leadership, exceptional service, and organizational excellence. Our success in enabling transactions to flow seamlessly is why our clients are some of the top realtors and lenders in the country.
Near North is committed to creating a diverse and inclusive company that is built around collaboration, responsiveness, integrity and community. We are searching for people to join our team who are enthusiastic and motivated to provide a positive impact on the growth and success of our expanding company. Come grow with us!

Benefits you’ll enjoy:
  • Health, Dental, and Vision insurance
  • 401(k) with company match
  • FSA (Flexible Spending Account) or HSA (Health Savings Account)
  • Company paid life insurance & long-term disability
  • Voluntary short-term disability & supplemental life insurance
  • Competitive PTO and holiday pay
  • Volunteer PTO – “Day of Service” to volunteer in your local community
  • Access to company-owned ski condo in Beaver Creek, CO
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Salary.com Estimation for Escrow Assistant in Merrillville, IN
$50,562 to $67,864
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