What are the responsibilities and job description for the Automotive Service Consultant position at Nealey Auto Service?
Automotive Service Consultant β High-Performance Consulting & Sales
Who Thrives Here | Service Consultant Qualifications
Our elite Automotive Service Consultants are more than just staff; they are disciplined, competitive professionals who thrive in a fast-paced, high-stakes environment. We've seen incredible success with candidates from these high-intensity backgrounds:
Automotive Service Consultants: Individuals with 3 years of experience in a high performing and/or high volume automotive repair shop.
Former Collegiate Athletes: Individuals who bring a "win-the-day" mentality, mental toughness, and a high degree of coachability.
Dealership Experts: Experienced Automotive Service Consultants who want the freedom and team-first culture of a top-tier independent shop.
Performance-Driven Sales Pros: Goal-oriented individuals who love merit-based compensation and "owning" their numbers.
Automotive Enthusiasts: People who possess a genuine passion for the industry and can communicate technical concepts with ease.
We value hunger, absolute accountability, and the professional discipline to master a proven system.
Qualifications
Individuals with 3 years of experience as an Automotive Service Advisor, Service Writer, or in Automotive Sales
Have a valid driver's license- Individuals who are comfortable working in a performance-based environment where a portion of their compensation is tied to sales targets and KPIs
- Individuals who have high energy and are consistently punctual in a fast-paced shop environment
- Individuals who demonstrate mental toughness and coachability
What You'll Do | Service Consultant Requirements
As an Automotive Service Consultant, you are the primary consultant for our guests. You aren't just writing tickets-you are managing the entire service lifecycle. Your daily focus includes:
Own the Guest Journey: Lead the front-of-house experience from the initial greeting to the final vehicle delivery with total professionalism.
Precision Service Writing: Manage service and repair orders with obsessive attention to detail and timely execution.
Expert Consultation: Deliver clear, confident repair recommendations that empower customers to make the best decisions for their vehicles.
Operational Synergy: Partner closely with our Technical Team to ensure a seamless, efficient shop workflow.
Educational Sales: Utilize your expertise to educate customers and upsell vital services that ensure vehicle safety and shop profitability.
Process Excellence: Follow our proven service process to guarantee consistent, high-standard results for every guest.
What's in It for You | Benefits
This isn't just a job - this is a career-building opportunity with a fast-scaling company that offers industry-leading benefits:
TOP EARNERS MAKE $125K : Highly competitive base salary, aggressive performance bonuses, and a 401(k) with up to 4% matching
Elite Professional Coaching: Access to high-level training to ensure you are constantly advancing
5-DAY WORK WEEK for a reliable work-life balance
Operational Excellence: Top-tier management that leads with positivity and extreme efficiency
Total Security: Comprehensive healthcare benefits for you and your family
Culture & Perks: A fast-growing independent shop with a family environment, culture of accountability, teamwork, respect, and Free Lunch Fridays
At Nealey Tire & Auto in Rockville, MD, we don't just talk about growth - we live it. If you're hungry to learn, build, and win, this is where you belong.
About Us
At Nealey Tire & Auto, we're not just fixing cars- we're building one of the most respected and fastest-growing automotive service companies in Maryland. With five thriving locations (and more on the way), we've built a reputation on integrity, performance, and a proven system that delivers results.
We're looking for an Automotive Service Consultant who wants to be rewarded for their output. If you are punctual, energetic, and ready to win, you'll fit right in.
Salary : $125,000