Director of Business Intelligence & Special Projects

Company Overview

Neal R. Gross and Co. is a leading Court Reporting and Transcription services company, having proudly provided nationwide services for more than 45 years and have been regarded as a leading professional court reporting and transcription service company. With headquarters in Washington, DC, we serve private industry, large and small law firms, local, state and federal government agencies, associations, meeting planners, nonprofits, and courts.

Position Overview

We are seeking a highly motivated experienced Director of Business Intelligence & Special Projects to lead Cross-functional teams and manage programs from concept through launch. This role will allow you to take on greater responsibility in project management, where your leadership, analytical skills, and passion for operations will have a significant impact on the company's growth and success. Part of your duties may include providing strategic guidance to teams to ensure that program goals align with Neal R. Gross & Co.'s core objectives. Court Reporting & transcription industry knowledge/experience preferred but not required. This is a Remote position however some travel to DC will be required.

Responsibilities

• Help Develop and Support Culture Building Initiatives.
• Help Develop and Implement Employee Development Pathways from Entry Level to Management Levels
• Leading cross-functional project teams to deliver high-quality results on time and within budget.
• Overseeing project planning, scheduling, and execution, ensuring alignment with company goals and objectives.
• Developing and managing project documentation, including scope, timelines, resource allocation, and risk management plans.
• Communicating project status and progress to stakeholders at various levels of the organization.
• Managing vendor relationships and ensuring compliance with company policies and project requirements.
• Help Develop Business Intelligence Dashboards and Quarterly Business Review for Government Contracting and Civil Litigation.
• Leveraging data-driven insights to improve Operational efficiency and drive strategic decisions.
• Collaborating closely with business development and contracting teams to support project bids and client relationships.
• Supporting team members' professional development through mentorship and guidance.
• Supporting CEO and VP of Operations.
  
  

Requirements

High-level management and leadership skills

• Ability to schedule and manage tasks effectively
• Conflict resolution and problem-solving skills
• Risk Management
• Written and verbal communication skills
• Teamwork and motivational skills
• Organizational and multitasking skills
• Project management experience
• Proven track record of managing multiple programs simultaneously
• Court Reporting/transcription industry knowledge & experience preferred but not required
  
  

Benefits

We offer a comprehensive benefits package to support your well-being and career:

• Competitive compensation package.
• Medical and dental insurance coverage.
• 401k with employer match
• Paid vacation days plus federal holidays.
• Parental leave.
• Job security for high performers, with many employees having tenure of 10 years
• A dynamic work environment with supportive colleagues and extensive opportunities for professional growth.
  
  

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status or other protected classes.