Collections Specialist => $25 - $31 Per Hour (DOE)

Our History
For over 46 years, Naegeli Deposition and Trial has been a trusted leader in court reporting and litigation support services. Headquartered in the prestigious US Bancorp Tower in Downtown Portland, Oregon, our firm has earned national recognition for delivering exceptional client service and award-winning support. With a commitment to excellence and innovation, we have built a reputation as the premier choice for attorneys and law firms across the United States.

Our Culture
At NAEGELI, we believe that a positive and supportive work environment is key to professional success. We offer a stable and growth-oriented workplace where employees can build long-term careers while achieving financial and professional advancement.

At Naegeli Deposition and Trial, we are committed to providing our employees with a comprehensive benefits package that supports their well-being, professional growth, and work-life balance. Our team members enjoy a stable and rewarding work environment with opportunities for long-term success.

Benefits Include:

• Paid Time Off and Holidays – Enjoy a healthy work-life balance with generous PTO and paid holidays.
• Health, Dental, and Vision Insurance – Comprehensive coverage to support your medical and vision care needs.
• 401K Plan – Secure your financial future with a highly competitive retirement savings plan designed to help you build long-term financial stability.
• FSA Plan – Take advantage of flexible spending accounts for healthcare and dependent care expenses.
• Life Insurance – Peace of mind with employer-supported life
• Gym Membership – Stay active and healthy with a company-sponsored gym membership located right in our building!
• Beautiful Office and Positive Work Environment – Work in a professional, aesthetically pleasing space that fosters collaboration, productivity, and job satisfaction

Collections Specialist

We are searching for a highly driven and career-oriented collections specialist with corporate collection experience, a strong track record of successful collections and dispute resolution to join our collection team in the accounting department.

The Role

The Collections Specialist is primarily responsible for collecting outstanding accounts receivable balances from our existing client base, resolving client billing concerns, and reducing accounts receivable delinquency. Other responsibilities may be assigned as needed.

Responsibilities

• Research and review client invoice concerns
• Make outbound collection calls and send professional emails while preserving and improving the client relationship
• Collect client payments in accordance with payment due dates
• Identify issues attributed to account delinquency and discuss them with management
• Review and monitor assigned accounts and all applicable collection reports
• Provide timely follow-up on payment arrangements
• Mail correspondence to clients to encourage payment of delinquent accounts

Collections Specialist Skills

• Organized
• Dependable
• Accurate, detailed, and deadline oriented
• Excellent attendance
• Professional demeanor and appearance
• Excellent written and verbal skills
• Creative, self-disciplined, and capable of identifying and completing critical tasks with a sense of urgency
• Strong communication, problem-solving and analytical skills
• Ability to work independently and adapt to a fast-changing environment

Education and Experience Requirements

• Experience working directly for a professional corporation in collecting their past-due accounts
• 5 years of business-to-business collections experience
• Proficient in Microsoft Office; including Excel, Word, and Access

If you wish to apply, please respond with your Resume/Cover Letter and LinkedIn profile link.

Job Type: Full-time

Pay: $25.00 - $31.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Application Question(s):

• Name three qualities that make you an ideal candidate for this position
• No remote or hybrid option available. Are you comfortable working in an onsite office setting?
• How many years of experience do you have with business-to-business collections?
• How many years of experience do you have working with Excel software?
• Approximately how many words can you type per minute?

Work Location: In person

Benefits:

Salary : $25 - $31