What are the responsibilities and job description for the Regional Quality Manager position at NDT Global?
About NDT Global
NDT Global is the leading provider of inline diagnostic solutions, advanced data insights, subsea inspection, and integrity management services that safeguard energy-sector infrastructure. The company is recognized for its expertise in both ultrasonic inspection technologies—such as Pulse Echo, Pitch-and-Catch, Phased Array, and Acoustic Resonance (ART Scan)—and ultra-high-resolution Magnetic Flux Leakage (MFL) inspection services. These differentiated offerings, along with non-ultrasonic technologies like Inertial Measurement Units and others in development, enable NDT Global to deliver comprehensive asset integrity solutions.
Innovation is at the core of NDT Global's mission. We continuously challenge the boundaries of existing technologies to deliver transformational solutions that empower the industry to achieve safer, more cost-effective pipeline management. Our commitment to research and development drives the creation of vital new methods and tools that address the evolving needs of our customers while setting new industry standards.
By strategically applying inspection technologies to detect, diagnose, and model various types of threats, NDT Global provides predictive, decision-ready insights. These insights, driven by the world’s most accurate data, enable asset owners to optimize infrastructure health, drive operational efficiencies, reduce risk, and minimize their carbon footprint
Purpose
The role of the Regional Quality Manager is to provide a single authoritative interface to the region on all aspects of quality management including process compliance, audits, CAPA, containment, risk management and performance reporting. The role manages quality resources and drives quality standards, improvements and escalates where necessary to reduce risk and prevent failure.
Tasks
NDT Global is the leading provider of inline diagnostic solutions, advanced data insights, subsea inspection, and integrity management services that safeguard energy-sector infrastructure. The company is recognized for its expertise in both ultrasonic inspection technologies—such as Pulse Echo, Pitch-and-Catch, Phased Array, and Acoustic Resonance (ART Scan)—and ultra-high-resolution Magnetic Flux Leakage (MFL) inspection services. These differentiated offerings, along with non-ultrasonic technologies like Inertial Measurement Units and others in development, enable NDT Global to deliver comprehensive asset integrity solutions.
Innovation is at the core of NDT Global's mission. We continuously challenge the boundaries of existing technologies to deliver transformational solutions that empower the industry to achieve safer, more cost-effective pipeline management. Our commitment to research and development drives the creation of vital new methods and tools that address the evolving needs of our customers while setting new industry standards.
By strategically applying inspection technologies to detect, diagnose, and model various types of threats, NDT Global provides predictive, decision-ready insights. These insights, driven by the world’s most accurate data, enable asset owners to optimize infrastructure health, drive operational efficiencies, reduce risk, and minimize their carbon footprint
Purpose
The role of the Regional Quality Manager is to provide a single authoritative interface to the region on all aspects of quality management including process compliance, audits, CAPA, containment, risk management and performance reporting. The role manages quality resources and drives quality standards, improvements and escalates where necessary to reduce risk and prevent failure.
Tasks
- Drive quality standards, improvements, and metrics across regional systems, processes, release management and testing activities. Provide critical assessment while intervening and escalating where necessary to reduce risk and prevent failure
- Manage quality resources to ensure personal development, high standards of performance, and execution of key deliverables including risk management, and lessons learned which drive run success and reliability
- Drive continuous improvement through regular process audits and improvement suggestions on cost of quality, inefficiencies, gaps in testing as well as risks and opportunities in processes
- Ensure root cause analysis of process failures and drive containment, corrective, and preventative actions to completion
- Ensure all available information regarding failures is collected, CAPA investigation initiated in the system, and drive the process until a champion has been defined
- Ensure customer concerns are resolved and the provision of NCR reports and information within agreed timelines
- Ensure proactive and regular communication on risks and opportunities through quality alerts, lessons learned reviews, and staff meetings.
- Manage regional internal and external audits (customer, certification body etc.) and ensure successful outcomes
- Internal auditing qualification (ISO 9001) is required
- Must be proficient in spoken and written English, Spanish would be a plus
- Knowledge in process analysis and improvements (transactional Six Sigma) required
- Knowledge of Industry standards (e.g. API 1163, POF) strongly preferred
- Minimum of 5 years in a similar role, ideally in the oil and gas sector
- Previous experience in conducting quality audits is required
- Experience working in the pipeline inspection service industry is preferred
- Great long-term career prospects and development opportunities
- Challenging tasks in innovative and diverse teams
- Attractive compensation system
- Flexible working environment