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Creative Services Coordinator

NDSU Foundation
Fargo, ND Full Time
POSTED ON 10/7/2024 CLOSED ON 11/6/2024

What are the responsibilities and job description for the Creative Services Coordinator position at NDSU Foundation?

The North Dakota State University Foundation seeks mission-driven individuals interested in joining a growing team dedicated to connecting people, developing partnerships, teamwork, accountability, transparency, stewardship, communication, and service. The Foundation invites candidates for a Creative Services Coordinator, full-time non-exempt (hourly) position.

The North Dakota State University Foundation is a separate 501(c)(3) organization which exists to maximize advocacy and philanthropy to support NDSU. We connect people who are passionate about NDSU and improving the lives and outcomes of North Dakotans and the world. We are an organization of fifty-five team members, soon to be sixty. If you enjoy non-profit work, are inspired by our mission, love to collaborate with your colleagues, and are ambitious to develop as a professional, we welcome you to apply.

Our team members enjoy a highly competitive total compensation package including company paid health insurance, a defined contribution account funded at 9.5%, generous paid time off, abundant professional development opportunities, plus elective dental and vision plans.

This position will be primarily in office, though is eligible for some hybrid work following a period of onboarding.

This position will remain open until filled. To be considered, applicants must apply online through the NDSU Foundation employment site (https://www.ndsufoundation.com/employment) and include a cover letter and resume.

Position Summary:

The Creative Services Coordinator role is an exciting opportunity for a dynamic and creative professional with a passion for graphic design, curiosity about engaging with photo and video, social media management, and growing in their knowledge of marketing and communications. As a vital member of our foundation's team, they will collaborate with the creative services, annual giving and events and program functions of the Alumni and Donor Connections team to bring innovative and visually compelling content to life. Responsibilities include assisting with various aspects of graphic design projects, photo and video shoots, engaging on our social media platforms, and contributing to marketing and communication efforts. This role offers a unique chance for a passionate individual to make a meaningful impact by supporting the foundation's mission through visually engaging and impactful creative work. The Creative Services Coordinator will work closely with the Senior Graphic Artist (SGA) in managing a small portfolio of design work, inventory, printing, and coordinating incoming tasks along with outgoing deliverables.

Essential Duties and Responsibilities:

  • Graphic design services
    • Collaborate and brainstorm with members of the Alumni and Donor Connections team to create impactful creative assets for event promotion
    • Remain responsive to incoming design requests coming from others across the organization
    • Understand and exhibit brand standards of North Dakota State University and the NDSU Foundation
    • Create engaging content on multiple channels
    • Analyze successes and effect of deliverables
    • Adapt designs for social media use
    • Work with the SGA to produce templates for use by stewardship and development teams
    • Contribute ideas on print/digital magazine layout and design
    • Scale graphic design across multiple deliverables supporting the material needs of the ADC team
    • Aspire to skillfully communicate design choices and brand guidelines
    • Pursue growth opportunities toward staying current with the industry
    • Develop content and maintain an awareness of social media trends
  • Assist the Senior Graphic Artist in sourcing print services and supplies for the Foundation
    • Coordinate printing and mailing with local print houses
    • Manage ordering of Foundation branded stationary
  • Supports a service-oriented atmosphere in accordance with Foundation mission, values, and philosophy
    • Adhere to policies and procedures
    • Assist with the day-to-day inflow of creative requests
    • Manage workload to meet quality standards and timeline expectations
    • Adapt appropriately to unforeseen changes, delays, and requests
    • Maintain strict confidence of non-public Foundation information
    • Develop and maintain own competence; seek opportunities for continued learning and professional development
    • Assist in management of Foundation resources
  • Other duties as assigned

Essential Functions:

  • Set priorities, develop a work schedule, monitor progress towards goals, and track details/data/information/activities
    • Efficiently operate a personal computer and associated software (Outlook, Word, Excel, etc.)
    • Maintain files accurately, in paper and in software programs
    • Maintain records and prepare reports
    • Handle multiple tasks simultaneously
    • Plan, prioritize and meet deadlines
  • Establish and maintain positive working relationships with others both internally and externally to achieve the goals of the organization
    • Interact in an effective and appropriate manner with diverse populations, internal staff, University community and the public
  • Work cooperatively and effectively with others to identify and resolve problems and make decisions that enhance organizational effectiveness
    • Maintain confidentiality of records and information
    • Display excellent judgment and decision making
    • Follow through on projects with little supervision
  • Speak, listen, and write in a clear, thorough, and timely manner using appropriate and effective communication tools and techniques
  • Prompt and reliable attendance
  • Demonstrate support of Foundation mission and beliefs

Minimum Qualifications:

  • Highschool diploma or GED
  • Two years of directly related experience in graphic design, photo and video media, or social media
  • Experience and proficiency with adobe software (i.e. Illustrator, InDesign, Photoshop, etc.)
  • Proficiency with technology including Microsoft Office products
  • General office support knowledge and/or experience
  • Exceptional customer service skills
  • Excellent attention to detail and quality
  • Ability to be flexible, proactive, and resourceful
  • Time management, organizational skills, ability to prioritize and handle multiple projects and deadlines


Preferred Qualifications:

  • Bachelor’s degree in marketing, communications, graphic designed, or related field
  • Knowledge of higher education
  • Experience with various tech and software programs and platforms
  • Three plus years of experience


Physical and Mental Demands:

Constantly operates a computer/smartphone/tablet. Regularly required to maintain a stationary position, move about the office, determine what others have said or written, critical thinking and converse with others and exchange accurate information. Regularly required to sit, stand, bend, reach, and move about the office and within the community. May also include occasional bending, stooping, squatting, and/or pushing and pulling or moving objects. Occasionally required to move, raise, reach and/or retrieve binders, books, boxes, and files up to ten (10) pounds.

The position description is not intended to be an all-inclusive list of job responsibilities, duties, and requirements: but to describe the standard level of work being performed. Employees may be required to perform other duties as assigned or as required by the needs of the business. The NDSU Foundation reserves the right to add or change the duties of the position at any time.

The NDSU Foundation does not discriminate on the basis of age, color, gender expression/identity, genetic information, marital status, national origin, physical or mental disability, pregnancy, public assistance status, race, religion, sex, sexual orientation, status as a U.S. veteran, or participation in lawful activity off the employer's premises, as applicable.
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