What are the responsibilities and job description for the Part Time -Housekeeper Rooms Coordinator- Encore Resorts position at ndmhospitality?
NDM is a family-owned hospitality business that started in F&B and is now expanding into vacation rentals. We are creating a new sector in hospitality by creating identifiable brands with consistent accommodations, services and amenities within the vacation rental space. Imagine combining the comforts of a vacation home with the experience and consistency of a world class resort.
Our Benefits: Health, Dental, Vision, Life Insurance, Discounted Hotel rooms, Discount in F&B outlets, Development opportunities, and much more!
We are currently seeking Housekeeper Rooms Coordinator to join our team Part time. The Housekeeper Room Coordinator is responsible for supporting the daily operations of the housekeeping department by coordinating room assignments, monitoring room status, and ensuring efficient communication between Housekeeping, Front Desk, Engineering, and other departments. This role ensures rooms are cleaned, inspected, and ready on time to meet guest expectations and operational standards.
Essential Responsibilities:
- Assign daily room tasks to Room Attendants based on occupancy, priority, and operational needs.
- Monitor room status using the property management system (PMS) and ensure accuracy (Clean, Dirty, Inspected, Out of Order, etc.).
- Coordinate with Front Desk to prioritize rush rooms, VIP arrivals, and early check-ins.
- Communicate maintenance issues to Engineering and follow up to ensure timely resolution.
- Track room progress throughout the day and update status in real time.
- Support the Housekeeping leadership team with administrative tasks and reporting.
- Maintain organized records of room assignments, discrepancies, and daily activities.
- Assist with coordinating special cleaning projects or deep cleaning schedules.
- Ensure compliance with hotel standards, safety procedures, and cleanliness expectations.
- Respond promptly to operational requests and assist with problem resolution.
- Support inventory tracking and supply coordination when needed.
Requirements:
- High school diploma or equivalent required.
- Previous Housekeeping or hotel operations experience preferred.
- Experience using Property Management Systems (such as Opera, HotSOS, or similar) preferred.
- Strong organizational and multitasking skills.
- Excellent communication and coordination skills.
- Ability to work in a fast-paced environment.
- Basic computer skills (Microsoft Office, Excel, email, hotel systems).
- Ability to work flexible schedules, including weekends and holidays.
Preferred Competencies & Qualifications:
- Attention to detail
- Time management
- Problem-solving
- Team coordination
- Professional communication
- Ability to prioritize tasks
NDM Hospitality is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.