What are the responsibilities and job description for the Group Sales Manager - Encore Resort position at NDM Hospitality?
JOB SUMMARY
Group Sales Manager is responsible for generating group business to meet/exceed sales goals. As a Group Sales Manager, you will solicit, negotiate and book new/repeat business within various markets i.e incentive, meetings, conventions, via outside sales calls, telemarketing, mailings, networking, etc. Requirements of the position include: a thorough knowledge of the practices and procedures of the hospitality sales professions; knowledge of NDM Hospitality products and services; effective communication skills, and the ability to negotiate, influence and sell.
QUALIFICATION STANDARDS
- College Degree or equivalent experience.
- Must have 3-7 years' experience in hospitality management resort sales
- Provide timely responses to Requests for Proposals (RFPs) and acknowledge receipt of client correspondence expeditiously (within 4 hours from receipt). Maintain up-to-date contact and account information in sales system and in group module of PMS
- Proven ability to close groups consistently and consistently meet group sales goals
- Must be a self-starting team player that contributes positive energy.
- Strong interpersonal skills and the ability to work in a team-oriented environment.
- Excellent ability to conduct group presentations, written and oral.
- Detail minded and strong organization skills.
- Ability to manage multiple priorities and reprioritize when necessary.
- Strong business planning, account planning and budge management skills.
- Demonstrated ability to be creative to develop strategies that will drive revenue
- Computer proficiency in Excel, Word and PowerPoint
Experience selling:
- Resorts, villas / multi-unit product
- SMERF marketing background
- Delphi/Salesforce knowledge
- Initiate and follow up on leads.
- Maintain and participate in an active sales solicitation program.
- Meet or exceed sales solicitation call goals as assigned by the Director of Sales.
- Assist in the preparation of required reports in a timely manner.
- Meet and greet onsite contacts and groups
- Develop networking opportunities through active participation in community and professional associations, activities and events.
- Handle inquiries
- Ability to travel
- Proactive personality and work style
Physical requirements
- Flexible and long hours are sometimes required including working weekends, holidays & hours exceeding 40
- Ability to walk long distance is required
Fundamental Requirements
- Pro-actively solicit accounts within assigned market.
- Able to travel & attend parties, trade shows, sales meetings and business meetings.
- Develop and execute Sales Action plans
- Assist Director of Sales with projects and or assigned accounts to maximize revenues
- Prepare proposals and contracts
- Solicit, negotiate and book new & repeated groups, by using social media, outside calls and telemarketing.
- Define company brand through events
- Ensure staff is adequately prepared and informed for events.
- Experience with Military voucher programs, family reunions, religious and sports group sales.
- Pay vendors for their participation in the event. Provide receipts if needed.
- Ability to travel and work weekends and evenings as needed.
- Must be a self-starter and have the ability to self-teach
- Must have the ability to work cohesively with Sales team and communicate new processes and keep everyone informed and updated
- Bilingual A plus!
NDM Hospitality is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.