What are the responsibilities and job description for the Store Operations & Delivery Team Member position at NDJ Pizza LLC?
Store Operations & Delivery Team Member
Company: Marco’s Pizza Franchise – Ndj LLC
Location: Harrisburg, Pennsylvania
Position Type: Onsite Job
Work-Study Program: No
Job Description
Marco’s Pizza franchisee, Swami25 LLC, is hiring reliable, hardworking, and customer-focused Store Operations & delivery team membersfor our newly opening location in Harrisburg, Pennsylvania.
This is a flexible, hands-on position that combines in-store restaurant responsibilities with customer deliveries. Team members will help prepare high-quality food, assist customers, maintain a clean and organized restaurant, and deliver orders safely and efficiently.
Employees who are not yet eligible to drive may initially support in-store operations. However, they will not be permitted to make deliveries until all licensing, insurance, vehicle, background-check, and motor vehicle record requirements have been satisfied.
In-Store Responsibilities
- Answer phones and take customer orders accurately and professionally.
- Assist customers with menu questions, purchases, and order concerns.
- Handle cash, credit card, and point-of-sale transactions.
- Prepare dough, meats, cheeses, vegetables, pizzas, and other menu items.
- Package customer orders and complete quality checks before pickup or delivery.
- Assist with inventory, stocking, and supply organization.
- Maintain cleanliness throughout food preparation, customer service, and storage areas.
- Follow all food-safety, sanitation, equipment, and Marco’s Pizza brand standards.
- Support other team members during busy meal periods.
- Perform opening, closing, and general restaurant duties as assigned.
Delivery Responsibilities
- Deliver customer orders safely, professionally, and on time.
- Confirm order accuracy before leaving the restaurant.
- Provide friendly and professional customer service during each delivery.
- Handle delivery payments and transactions accurately.
- Follow assigned delivery procedures and approved routes.
- Follow all traffic laws, company safety procedures, and Marco’s Pizza delivery policies.
- Maintain safe driving habits and a clean, professional appearance.
- Assist with in-store responsibilities whenever deliveries are not assigned.
Driver Requirements
To perform delivery responsibilities, employees must have:
- A valid driver’s license.
- A safe driving record.
- A reliable, registered, and properly insured vehicle.
- A current vehicle inspection where required by law.
- The ability to pass a motor vehicle record review.
- The ability to pass any required background check in accordance with company policies and Marco’s Pizza brand standards.
- A vehicle and driving status that remain compliant throughout employment.
Candidates who do not currently have a driver’s license must be actively working toward obtaining one. They must meet all driver and vehicle requirements before being assigned deliveries.
General Requirements
- Strong work ethic, reliability, and punctuality.
- Willingness to perform both restaurant and delivery responsibilities.
- Excellent customer-service and communication skills.
- Ability to work effectively in a fast-paced team environment.
- Attention to detail when preparing, packaging, and delivering orders.
- Ability to follow food-safety, workplace-safety, and brand procedures.
- Ability to stand for extended periods and perform physical restaurant duties.
- Flexibility to work evenings, weekends, holidays, and peak meal periods.
- Dependable transportation to and from the Harrisburg store.
What We Offer
- Flexible scheduling based on business needs and employee availability.
- Competitive hourly pay.
- Tips for eligible delivery shifts.
- Mileage reimbursement opportunities where applicable.
- Hands-on training in restaurant and delivery operations.
- A supportive, fast-paced team environment.
- Opportunities to learn customer service, inventory management, food preparation, sales, and store operations.
- Growth and leadership opportunities for dependable and motivated team members.
- The opportunity to work with a nationally recognized and growing pizza brand.
Pay: $10.00 - $20.00 per hour
Work Location: In person
Salary : $10 - $20