What are the responsibilities and job description for the Digital Consultant | Trainer | Moderator position at NCM Associates?
Company Description
NCM Associates, a leading employee-owned organization, has been empowering dealerships across North America to enhance profitability since 1947. As the pioneer of the automotive 20 Group peer collaboration process, NCM has expanded its services to over 20 industries, offering advanced business analysis tools and structured peer learning opportunities. With expertise in automotive retail and beyond, our solutions include the 20 Group process, Benchmark® tools, educational programs, and in-dealership consulting services. Our mission is to help clients achieve sustainable growth in today’s complex economic landscape.
Role Description
We are seeking a full-time Digital Consultant | Trainer | Moderator to join our Digital Performance team in 2026. The responsibilities of this role include providing expert consulting services, facilitating educational training sessions, guiding clients through digital transformation initiatives, and advising on digital strategy development. The role involves engaging clients, delivering customized solutions to improve performance, and driving business growth through effective communication and consultation practices.
Qualifications
- Strong expertise in Digital Transformation and Digital Strategy
- Proficient Analytical Skills with the ability to interpret data and provide actionable insights
- Excellent Consulting and Communication skills to effectively guide and train clients
- Proven ability to deliver results in a dealer or OEM environment
- Familiarity with the automotive industry or relevant domains is a plus
- Bachelor’s degree in Business, Marketing, or a related field; advanced degree is a benefit
- Strong relational, organizational and presentation skills
- Dealer, OEM or Vendor experience is a requirement