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Patient Service Specialist

NCEPT Physical Therapy
Escondido, CA Full Time
POSTED ON 4/28/2026
AVAILABLE BEFORE 6/1/2026

​​Tired of the daily grind? How would you like to be part of a team with a strong family culture? - a team who leaves you with a new sense of encouragement and fulfillment AND where you have the opportunity to grow and become your best YOU?!

Here at NCEPT Physical Therapy, we are all about Working Hard (and Playing Even Harder), Living Pure, Leading Courageously and Honoring the Team. We believe that helping our team be great is how we help our community be great! We trust and respect each other by working together to communicate, listen to one another and implement new ideas that help you be successful in all that you do. In addition, we offer you growth opportunities so you don’t ever feel stuck or stagnant. If you are looking to work somewhere where you can be part of a team with a strong family culture, we want to hear from you! By living our values, we can bring the light to our community by helping our members REVIVE AND THRIVE.

Benefits of Joining NCEPT:

  • Our Company Culture: We believe in having fun working hard together and playing together even harder! We have a strong team who lifts and builds each other up in order to succeed. We enjoy hanging out both at work and outside of work and we want you to be part of that as well.
  • Training Program: Grow and excel at your position by becoming a front office guru with our training and training partners.
  • Our Core Values: Work Hard - Live Pure- Lead Courageously- Honor the Team - Our Purpose is to Bring the Light to the Community by helping its members Revive and Thrive.
  • Competitive Pay: We pay you based on the value that you bring plus offer attainable opportunities to earn bonuses based on productivity.
  • Bonus Opportunities!: We offer attainable opportunities to earn bonuses based on productivity. You help more people which helps the clinic and we want it to also help you!
  • Health Benefits (Medical, Dental, Vision, AFLAC options): We want you to feel well taken care of and pay 75% of your insurance cost for you and 30% of your costs for your dependents with over 30 options so you can choose the best option for you.
  • Paid Time Off and Holidays: 6 paid holidays and 1 week Paid Time Off that offers you the flexibility and freedom to use as you choose.
  • Leadership & Mentorship Programs: We invest in you and help develop you into a leader. We have a team of clinicians who work in the same office allowing you to interact constantly, share/ steal ideas, pick one another’s brains, etc.
  • Growth & Leadership Opportunities: We have lanes we want to run in and grow. We need you!
  • 401K Matching: We commit to you by helping you invest in your future.
  • Community Involvement: We present opportunities for your to be actively involved in supporting our community by participating in sports groups, 5Ks, etc.

This job is only for people who truly care about being a part of something special. Since we are a smaller private practice your voice isn’t just heard, it is needed for us to achieve our vision. There will be an expectation for you to go “all-in” to what we are doing if you join. We pride ourselves in our high standard of patient care because it is a direct reflection of what we do for each other as a team.

We are much less concerned with technical experience since we have developed programs to teach the right person how to be the best they can be. Our focus is on passion. Again, only passionate people who are willing to be a part of our vision should apply.

If this speaks to you on any level, then send me a message with “TEAM!” through really. I look forward to meeting you.

Job Type: Full-time

Pay: $18.00 - $24.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Disability insurance
  • Employee discount
  • Health insurance
  • Life insurance
  • Opportunities for advancement
  • Paid time off
  • Paid training
  • Pet insurance
  • Tuition reimbursement
  • Vision insurance

Application Question(s):

  • Are you an extrovert that enjoys working with the public?
  • Are you good at being a liaison between patients and therapists?

Experience:

  • Medical office: 2 years (Preferred)

Language:

  • Spanish (Preferred)

Work Location: In person

Salary : $18 - $24

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