What are the responsibilities and job description for the Office Staff position at NCA Therapy?
Office Administrator – NCA Therapy (First Steps Provider)
Daleville, IN 47334 | Full-time | $16–$20/hr
About Us
NCA Therapy is a dedicated First Steps provider serving families across 7 counties in Indiana. Our mission is to support early childhood development by connecting families with compassionate, professional services. We work with a team of over 85 providers serving approximately 1,000 families.
About the Role
We're looking for a detail-oriented, reliable Office Administrator to join our small but mighty office team. You'll be the backbone of our operations — managing documentation and communication between the State of Indiana, our service providers, and families to keep services running smoothly.
Responsibilities
- Process and manage documentation related to First Steps services
- Serve as a liaison between the state, providers, and service coordinators
- Handle a high volume of emails from providers and service coordinators
- Maintain accurate, confidential records
- Support the office team with various administrative tasks
- Help ensure compliance with state requirements and deadlines
Qualifications
- Strong organizational and time management skills
- Excellent written and verbal communication
- Ability to handle sensitive information with discretion
- Proficiency with Microsoft Office and Google Sheets
- Prior administrative experience or a college degree is a plus, but not required — we'll train the right person
What We Offer
- Supportive, close-knit office environment
- Meaningful work supporting children and families
- Flexible scheduling
- $16–$20 per hour
- Retirement match
- PTO
- Paid Holidays
Pay: $18.00 - $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Paid time off
Ability to Commute:
- Daleville, IN 47334 (Required)
Work Location: In person
Salary : $16 - $20