What are the responsibilities and job description for the Systems Manager position at NC State College of Engineering?
Posting Details
Posting Information
Posting Number PG194677EP Internal Recruitment No Working Title Systems Manager Anticipated Hiring Range $115,000 - $135,000 Work Schedule M-F 8:00-5:00 Hybrid Job Location Raleigh, NC Department Information Technology & Engineering Computer Services About the Department
The Engineering IT (ENGRIT) team serves as the central IT organization for the College of Engineering at NC State University. The primary role of ENGRIT is to address the IT requirements of all College of Engineering undergraduate and graduate students that are not covered by the university’s central Office of Information Technology (OIT). It also strives to deliver high-quality, supplemental IT services designed to enhance students’ learning and extracurricular activities relevant to their fields of study.
ENGRIT extends support to the College of Engineering administrative staff and faculty, and to all departments that lack local IT personnel. Its ultimate objective is to ensure all IT operations within the college are effective and efficient, thereby enabling the teaching, research, and extension activities to be performed to their highest potential.
Wolfpack Perks and Benefits
As a Pack member, you belong here, and can enjoy exclusive perks designed to enhance your personal and professional well-being. As you consider this opportunity, we encourage you to review our Employee Value Proposition and learn more about what makes NC State the best place to learn and work for everyone.
What We Offer
Disclaimer: Perks and Benefit eligibility is based on Part-Time or Full-Time Employment status. Eligibility and Employer Sponsored Plans can be found within each of the links offered.
Essential Job Duties
The Systems Manager is charged with technical leadership and executive oversight for the ENGRIT Systems Team, administrators of highly complex Windows, Linux and cloud computer systems. This team is tasked with providing strategic direction and operational support for a varied portfolio of infrastructure including cloud-based, local data center, and on-premises resources.
These resources cater to an extensive constituency covering needs extending from the university level to individual faculty members. It is especially important that this position works closely with the Office of Information Technology’s security and compliance office to develop sandbox areas so that faculty, students and staff can experiment with new and emerging technologies (like agentic AI) without impacting the integrity of production systems.
Systems Group Management
Minimum Education and Experience
N/A
Valid NC Driver's License required No Commercial Driver's License required No
Recruitment Dates and Special Instructions
Job Open Date 06/05/2026 Anticipated Close Date Open Until Filled Special Instructions to Applicants
Along with your completed application, please include a cover letter and resume.
Position Details
Position Number 00060225 Position Type EPS/SAAO Full Time Equivalent (FTE) (1.0 = 40 hours/week) 1.0 Appointment 12 Month Recurring Mandatory Designation - Adverse Weather Non Mandatory - Adverse Weather Mandatory Designation - Emergency Events Non Mandatory - Emergency Event Department ID 143401 - Information Technology & Engineering Computer Services EEO
NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation, and veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-513-0574 to speak with a representative of the Office of Equal Opportunity.
If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu.
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.
NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.
Supplemental Questions
Required fields are indicated with an asterisk (*).
Required Documents
Posting Information
Posting Number PG194677EP Internal Recruitment No Working Title Systems Manager Anticipated Hiring Range $115,000 - $135,000 Work Schedule M-F 8:00-5:00 Hybrid Job Location Raleigh, NC Department Information Technology & Engineering Computer Services About the Department
The Engineering IT (ENGRIT) team serves as the central IT organization for the College of Engineering at NC State University. The primary role of ENGRIT is to address the IT requirements of all College of Engineering undergraduate and graduate students that are not covered by the university’s central Office of Information Technology (OIT). It also strives to deliver high-quality, supplemental IT services designed to enhance students’ learning and extracurricular activities relevant to their fields of study.
ENGRIT extends support to the College of Engineering administrative staff and faculty, and to all departments that lack local IT personnel. Its ultimate objective is to ensure all IT operations within the college are effective and efficient, thereby enabling the teaching, research, and extension activities to be performed to their highest potential.
Wolfpack Perks and Benefits
As a Pack member, you belong here, and can enjoy exclusive perks designed to enhance your personal and professional well-being. As you consider this opportunity, we encourage you to review our Employee Value Proposition and learn more about what makes NC State the best place to learn and work for everyone.
What We Offer
- Medical, Dental, and Vision
- Flexible Spending Account
- Retirement Programs
- Disability Plans
- Life Insurance
- Accident Plan
- Paid Time Off and Other Leave Programs
- 12 Holidays Each Year
- Tuition and Academic Assistance
- And so much more!
Disclaimer: Perks and Benefit eligibility is based on Part-Time or Full-Time Employment status. Eligibility and Employer Sponsored Plans can be found within each of the links offered.
Essential Job Duties
The Systems Manager is charged with technical leadership and executive oversight for the ENGRIT Systems Team, administrators of highly complex Windows, Linux and cloud computer systems. This team is tasked with providing strategic direction and operational support for a varied portfolio of infrastructure including cloud-based, local data center, and on-premises resources.
These resources cater to an extensive constituency covering needs extending from the university level to individual faculty members. It is especially important that this position works closely with the Office of Information Technology’s security and compliance office to develop sandbox areas so that faculty, students and staff can experiment with new and emerging technologies (like agentic AI) without impacting the integrity of production systems.
Systems Group Management
- Provide technical leadership and executive oversight for the ENGRIT Systems Team.
- Manage a team of administrators for highly complex Windows, Linux, and cloud computer systems.
- Accountable for project management and supervision, including the execution of planning and status meetings.
- Determine project priority and urgency.
- Delegate resources to ensure the timely completion of tasks.
- Provide responsive technical assistance to the ENGRIT Service Desk and Web Services Team.
- Support local departmental IT support groups for engagements involving ENGRIT-supported systems.
- Establish the overarching technical vision and implementation for the college’s IT infrastructure.
- Provide strategic direction and operational support for a varied portfolio of infrastructure (cloud-based, local data center, and on-premises resources).
- Coordinate the acquisition of hardware for coursework and research across all facets of computing.
- Deliver necessary infrastructure to enhance business processes within the college through AI technologies.
- Proactively plan for the complex impact of infrastructure work on varied user bases.
- Work closely with the Office of Information Technology’s security and compliance office.
- Develop sandbox areas for experimentation with new technologies (like agentic AI) without impacting production systems.
- Maintain the integrity of production systems.
- Understand and implement disparate architectural models and varied regulatory requirements including Federal, State, and University mandates.
- Cater to an extensive constituency covering needs extending from the university level to individual faculty members.
- Represent the college on task forces related to systems, infrastructure, and AI technologies.
- Serve as the technical lead for college-wide interests in university-level infrastructure discussions.
- Enable faculty to obtain specific computing resources required for research. Consult on specialized infrastructure needs related to Artificial Intelligence (AI) and general engineering research. Address the disparate architectural needs of individual faculty members and researchers.
- Other duties as assigned.
Minimum Education and Experience
- Bachelor’s degree in computer science or IT related field from an appropriately accredited institution and six years of progressive experience in the related area including at least two years of managerial experience OR
- Associate degree in computer science or IT related field from an appropriately accredited institution and seven years of progressive experience in the related area including at least two years of managerial experience OR
- An equivalent combination of education and experience
- 5 Years of experience in and ability to manage teams of IT professionals and temporary student workers, to include preparation of position descriptions, hiring practices, mentoring and coaching technical staff, and knowledge of University personnel policies and practices.
- 5 years of IT budgetary experience.
- Knowledge and experience in a formal service management (ITSM) environment, to include the analysis of data within a service management tool such as ServiceNow.
- Project management experience
- Working knowledge of Windows, Mac and Linux managed environment infrastructure components such as Active Directory, MECM, Puppet, Foreman, JAMF, or related IT management systems
- Asset management and monitoring
- Ability to communicate tactfully and effectively, verbally and in writing, with both technically oriented and non-technical correspondents.
- Experience with HPC environments involving faculty research projects
- Understanding of automated workflows, CI/CD pipelines, cloud infrastructure automation
N/A
Valid NC Driver's License required No Commercial Driver's License required No
Recruitment Dates and Special Instructions
Job Open Date 06/05/2026 Anticipated Close Date Open Until Filled Special Instructions to Applicants
Along with your completed application, please include a cover letter and resume.
Position Details
Position Number 00060225 Position Type EPS/SAAO Full Time Equivalent (FTE) (1.0 = 40 hours/week) 1.0 Appointment 12 Month Recurring Mandatory Designation - Adverse Weather Non Mandatory - Adverse Weather Mandatory Designation - Emergency Events Non Mandatory - Emergency Event Department ID 143401 - Information Technology & Engineering Computer Services EEO
NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation, and veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-513-0574 to speak with a representative of the Office of Equal Opportunity.
If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu.
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.
NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.
Supplemental Questions
Required fields are indicated with an asterisk (*).
- * How did you learn of this opportunity?
- NCSU Website
- Job Alert (automated email from our system)
- NCSU Executive Search Services
- Monster.com
- CareerBuilder.com
- InsideHigherEd.com
- Other Online Job Board
- Carolina Job Finder / Employment Guide
- Job / Career Fair
- The Chronicle of Higher Education
- Professional Journal
- Print Advertisement (Newspaper / Periodical)
- Professional Organization
- Direct Contact from NCSU HR Representative / Recruiter
- NCSU Employee Referral
- Social Media (LinkedIn, Twitter, Facebook, Other)
- Other
- If you learned about this vacancy from "other source" or "other website", please provide the source. (Open Ended Question)
- * Do you have experience with installing and maintaining workstations and servers running Linux and Windows?
- Yes
- No
- * Do you prefer onsite, remote or a hybrid work schedule, Why? (Open Ended Question)
- * Describe your management style. (Open Ended Question)
- * What about this position interests you? (Open Ended Question)
Required Documents
- Resume
- Cover Letter
Salary : $115,000 - $135,000