What are the responsibilities and job description for the Branch Manager - Prudhoe Bay Alaska position at NC Machinery?
About the Position:
The Branch Manager will provide experienced, hands-on leadership to our Service and Parts employees at our Prudhoe Bay, Alaska location. We have unique hours at our branch so this position is on a rotational schedule working 4 weeks on and 4 weeks’ time off. We cover transportation to and from the branch and we provide housing.
Essential Duties:
- Manage branch personnel while promoting our products and services to our valued customers. Ensure strong relationships are maintained with our Prudhoe Bay customers.
- Responsible for meeting sales growth in the Parts and Service Department and coordinating customer calls with our Sales Team monthly. Ensure customer service issues are addressed promptly with a positive outcome.
- Assign workloads, manage expense hours, establish clear direction for both your direct staff to ensure timely, efficient, and high-quality service to our customers.
- Ability to understand budgets, analyze branch financial data, and maintain operational metrics.
- Ability to direct and delegate staff and establish and maintain accountability.
- Expectation to work a 7 day work week in Prudhoe Bay, including Saturdays, Sundays and Holidays with an average of 10 hours per day while on rotation. Enjoy time off for three weeks until return to the branch.
Education, Knowledge, Skills and Abilities:
- A minimum of five years or more managerial or supervisory experience.
- Strong leadership skills with the ability to positively motivate staff.
- Required to travel to and from the Prudhoe Bay branch location per rotational schedule.
- Ability to work on Microsoft Office products essential.
Company Benefits:
- Retirement: 401k w/ Company Match and Profit Sharing
- Paid Time Off: Paid Vacation, Holiday & Sick Leave
- Health Insurance: Premera Blue Cross Medical w/Telehealth & Dental
- Vision Insurance: VSP Vision Insurance
- Insurance: Company Paid Life, AD&D & Disability Insurance
- Guidance Resources: Employee Assistance Program
- Rewards: Quarterly Employee Recognition Cash Program
- Discounts: CAT Products, Rental/Sales Discounts
- Financial Access: Credit Union Membership is available
- Growth/Stability: Career Growth Opportunities within a 4th Generation Family-owned Company for over 96 years
- Tenure: Seniority Bonus, starting at 5 years
- Talent Referral Program: Employee Referral Bonus
- Housing: Provided
Harnish Group Inc. is the Caterpillar Dealer in Central and Western Washington, Central and Eastern Montana, Northwestern Wyoming, Northwestern North Dakota and the state of Alaska. Our Member Companies are N C Machinery, N C The Cat Rental Store, N C Power Systems, Tractor & Equipment Co., T & E The Cat Rental Store, T&E Power Systems, SITECH Northwest Inc., representing Caterpillar and other manufacturers. A family owned and managed company since 1929, our Mission is to help our customers succeed by providing premier business solutions delivered by engaged employees through teamwork and excellence.