What are the responsibilities and job description for the Customer Service and Sales Representative position at NC Farm Bureau Insurance?
Benefits:
- Bonus based on performance
- Flexible schedule
- Opportunity for advancement
- Paid time off
- Training & development
Build Your Career with a Team That Invests in You
Are you friendly, outgoing, and enjoy helping people? Are you looking for an opportunity to build a rewarding career with a supportive team?
North Carolina Farm Bureau Insurance in Durham is seeking a motivated Customer Service and Sales Representative to join our team. No insurance experience is required—we're looking for someone with a positive attitude, strong communication skills, and a willingness to learn. We'll provide the training and support you need to grow in the insurance industry.
What You'll Do
- Welcome and assist customers by phone, email, and in person.
- Build positive relationships with new and existing customers.
- Answer questions and help customers with their insurance needs.
- Schedule appointments and follow up with clients and lead.
- Learn about insurance products and help educate customers on their options.
- Support the agency with customer service, sales, and day-to-day office needs.
- Maintain accurate customer records and documentation.
- Participate in training and professional development.
What We're Looking For
- Friendly, professional, and dependable personality.
- Strong communication and people skills.
- Positive attitude and willingness to learn.
- Organized and detail-oriented.
- Comfortable learning new computer systems.
- Ability to work well with a team.
- Previous experience in customer service, sales, retail, hospitality, or a similar field is a plus, but not required.
Why Join Us?
- Training and mentorship provided.
- Licensing support for qualified candidates.
- Supportive, team-oriented work environment.
- Opportunities for professional growth and advancement.
- Chance to build a long-term career in the insurance industry.
- Work with a respected company serving the Durham community.
If you're a people person who is eager to learn, grow, and build a career, we'd love to hear from you!
Apply today and take the first step toward a rewarding career with North Carolina Farm Bureau Insurance in Durham.
Benefits:
Vacation & Paid Time Off, Retirement Plan, Health InsuranceSalary : $50,000 - $70,000