What are the responsibilities and job description for the Performance Improvement Coordinator - QM - Central Regional Hospital position at NC Department of Health and Human Services?
Agency
Dept of Health and Human Services
Division
Central Regional Hospital
Job Classification Title
Quality Assurance/Standards Specialist (NS)
Position Number
60043899
Grade
NC17
About Us
The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence.
Description Of Work
Central Regional Hospital is seeking an energetic and forward-thinking individual to join the Quality Management team. We are recruiting for a Quality Assurance/Standards Specialist to function as a Performance Improvement Coordinator. This position is responsible for organizing, collecting, and aggregating data in a systematic manner consistent with accrediting body specifications which facilitates the accomplishment of hospital functions and effective utilization of hospital resources. This position will lead assigned survey preparation activities and assist the QM Director during actual surveys and with monitoring required for any plans of correction; and evaluate ongoing compliance with Joint Commission Hospital standards and CMS regulations to develop and implement improvement plans and ensure hospital compliance. This position will also audit, analyze, and report findings for assigned performance improvement indicators; and assist departments with identifying trends and initiatives for improvement.
Knowledge Skills And Abilities/Management Preferences
Salary Range: $60,881.00 - $106,544.00
Candidates now meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement.
The Knowledge, Skills, and Abilities (KSAs)/ Management Preferences are not required. Applicants who possess the following skills are preferred:
The normal work hours for this position are 8:00 a.m. to 5:00 p.m. Monday – Friday, however flexibility is required to meet hospital needs. This is a full-time position and eligible for the full State benefits package including health insurance and retirement.
About Central Regional Hospital (CRH):
CRH is a State-of-the Art psychiatric hospital located in Butner, NC. Our location is ideal with four seasons, mild temperatures and provides an easy commute to the N.C. mountains or beaches. Butner possesses small town charm but is within 30 minutes of a major metropolitan area including Research Triangle Park, Raleigh, Chapel Hill, and Durham, NC. The people we serve are at the heart of our facility. Our team is critical to the mission of the hospital. We strive to create an environment in which every team member contributes to the overall success of the hospital to positively impact the lives of those around them and the individuals we serve.
Supplemental Contact Information:
DHHS uses the Merit-Based Recruitment and Selection Plan to fill positions with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position.
Positions in the Division of State Operated Healthcare Facilities shall be subject to pre-employment drug testing and criminal record background checks. Also, the use of tobacco products of any kind including vapor products are prohibited from our campuses. All employees are required to adhere to the facility's Vaccination Policy.
Application Process
Be sure to complete the application in its entirety. Resumes will not be accepted in lieu of completing this application.
Consistent with the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA), DHHS is committed to the full inclusion of all qualified individuals. As part of this commitment, DHHS will ensure that people with disabilities, or known limitations covered by the PWFA, are provided with reasonable accommodation. If reasonable accommodation is needed to participate in the job application or interview process, please contact the person indicated below.
Physical requirements will be discussed during the interview including but not limited to lifting, kneeling, walking up and down stairs, and ability to lift 50 pounds.
Applicants will be communicated via email only for updates on the status of their application. If there are any questions about this posting other than your application status, please contact HR at 919-764-7200.
Minimum Education And Experience
Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.
Minimum Education And Experience
Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.
Master's degree in psychology, social work, education, health, business administration or related human service field from an appropriately accredited institution and two years of experience in professional level treatment programming for the applicable client population; or Bachelor's degree in one of the fields listed above from an appropriately accredited institution and three years of experience as indicated above; or an equivalent combination of education and experience.
EEO Statement
The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.
Recruiter:
Theodora Bumpass Ramsey
Email:
talentacquisition@dhhs.nc.gov
Dept of Health and Human Services
Division
Central Regional Hospital
Job Classification Title
Quality Assurance/Standards Specialist (NS)
Position Number
60043899
Grade
NC17
About Us
The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence.
Description Of Work
Central Regional Hospital is seeking an energetic and forward-thinking individual to join the Quality Management team. We are recruiting for a Quality Assurance/Standards Specialist to function as a Performance Improvement Coordinator. This position is responsible for organizing, collecting, and aggregating data in a systematic manner consistent with accrediting body specifications which facilitates the accomplishment of hospital functions and effective utilization of hospital resources. This position will lead assigned survey preparation activities and assist the QM Director during actual surveys and with monitoring required for any plans of correction; and evaluate ongoing compliance with Joint Commission Hospital standards and CMS regulations to develop and implement improvement plans and ensure hospital compliance. This position will also audit, analyze, and report findings for assigned performance improvement indicators; and assist departments with identifying trends and initiatives for improvement.
Knowledge Skills And Abilities/Management Preferences
Salary Range: $60,881.00 - $106,544.00
Candidates now meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement.
The Knowledge, Skills, and Abilities (KSAs)/ Management Preferences are not required. Applicants who possess the following skills are preferred:
- Ability to develop recommendations and provide consultation to solve problems in different program areas
- Ability to exercise judgment in interpreting and applying standards, policies and procedures
- Ability to communicate effectively with professional and administrative personnel and present information effectively, orally and in writing
- Strong Microsoft Office computer skills including Word, Excel, PowerPoint, and Outlook
- Experience in a hospital setting and performance improvement
- A working knowledge of Joint Commission Standards, CMS and other regulatory standards/regulations and any additional resources needed to complete the essential functions associated with the position
The normal work hours for this position are 8:00 a.m. to 5:00 p.m. Monday – Friday, however flexibility is required to meet hospital needs. This is a full-time position and eligible for the full State benefits package including health insurance and retirement.
About Central Regional Hospital (CRH):
CRH is a State-of-the Art psychiatric hospital located in Butner, NC. Our location is ideal with four seasons, mild temperatures and provides an easy commute to the N.C. mountains or beaches. Butner possesses small town charm but is within 30 minutes of a major metropolitan area including Research Triangle Park, Raleigh, Chapel Hill, and Durham, NC. The people we serve are at the heart of our facility. Our team is critical to the mission of the hospital. We strive to create an environment in which every team member contributes to the overall success of the hospital to positively impact the lives of those around them and the individuals we serve.
Supplemental Contact Information:
DHHS uses the Merit-Based Recruitment and Selection Plan to fill positions with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position.
Positions in the Division of State Operated Healthcare Facilities shall be subject to pre-employment drug testing and criminal record background checks. Also, the use of tobacco products of any kind including vapor products are prohibited from our campuses. All employees are required to adhere to the facility's Vaccination Policy.
Application Process
Be sure to complete the application in its entirety. Resumes will not be accepted in lieu of completing this application.
- Information should be provided in the appropriate areas, to include the following: Education, including high school and all degrees obtained, Work Experience, and Certificates & Licenses. It is critical to our screening and salary determination process that applications contain comprehensive candidate information.
- Answers to Supplemental Questions are not a substitute for providing all relevant information within the body of your application. To receive credit for the supplemental questions, you must provide supporting information within the "Work Experience" section of the application, to support your answers.
- Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account. Upon the closing date, applications are "Under Review" and will be screened by Human Resources for the qualified applicants. The hiring process may take several weeks.
- Degrees must be received from appropriately accredited institutions. Transcripts and degree evaluations may be uploaded with your application. The State of North Carolina/Office of State Human Resources uses the National Association of Credential Evaluation Services (NACES) as a referral resource for applicants who need to have their credentials certified as equivalent. For a list of organizations that perform this specialized service, please visit the NACES membership website at https://www.naces.org/members.
- Applicants seeking Veteran's Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge from Active Duty) to their applications.
- Applicants seeking National Guard Preference must attach an NGB 23A (RPAS), along with the state application if they are a current member of the NC National Guard in good standing.
- Applicants who are former member of either the NC Army National Guard or the NC Air National Guard, with honorable discharge and six years of creditable service, must attach a copy of the DD 256 or NGB 22, along with the state application.
Consistent with the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA), DHHS is committed to the full inclusion of all qualified individuals. As part of this commitment, DHHS will ensure that people with disabilities, or known limitations covered by the PWFA, are provided with reasonable accommodation. If reasonable accommodation is needed to participate in the job application or interview process, please contact the person indicated below.
Physical requirements will be discussed during the interview including but not limited to lifting, kneeling, walking up and down stairs, and ability to lift 50 pounds.
Applicants will be communicated via email only for updates on the status of their application. If there are any questions about this posting other than your application status, please contact HR at 919-764-7200.
Minimum Education And Experience
Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.
Minimum Education And Experience
Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.
Master's degree in psychology, social work, education, health, business administration or related human service field from an appropriately accredited institution and two years of experience in professional level treatment programming for the applicable client population; or Bachelor's degree in one of the fields listed above from an appropriately accredited institution and three years of experience as indicated above; or an equivalent combination of education and experience.
EEO Statement
The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.
Recruiter:
Theodora Bumpass Ramsey
Email:
talentacquisition@dhhs.nc.gov
Salary : $60,881 - $106,544