What are the responsibilities and job description for the Correctional Case Manager position at NC Department of Adult Correction?
Agency
Adult Correction
Division
Operations
Job Classification Title
Correctional Case Manager (S)
Position Number
Grade
NC07
About Us
The NC Department of Adult Correction is one of the largest state agencies with more than 14,000 employees. It is responsible for safeguarding and preserving lives and property through prevention, protection, and preparation as well as the care, custody, and supervision of all adults sentenced for violating North Carolina laws. This department includes state prisons with custody, healthcare, and facility operations staff as well as probation/parole officers who supervised sentenced people in the community. Other divisions include Administration, Health Services, Rehabilitation & Reentry, Special Operations and the Post-Release Supervision & Parole Commission. We have a mission that matters
Description Of Work
Reporting to the Correctional Programs Supervisor, this position will function in the Programs section at a medium custody male correctional facility. This position's responsibilities include, but are not limited to, the following:
- Carrying a caseload of offenders, which involves supportive counseling, answering and following up on offenders' questions and problems, and making recommendations to the classification committee.
- Assisting in major dynamic programs or coordinate major or specialized programs for the rehabilitation of offenders, such as offender work assignments, work release, education, or recreation; as well as transition planning and coordinating.
- Maintaining records and recall system.
- Answering phones and typing records and correspondences.
(Salary Range: $35,984 - $62,971)
Knowledge Skills And Abilities/Management Preferences
Effective July 1, 2025, candidates now must meet the minimum qualifications of a position if they have the "Minimum Education and Experience" listed from the OSHR class specification as seen in the next section below. The Knowledge, Skills, and Abilities (KSAs) listed here in this section are now to be used as "Management Preferences" and to be used to screen for the MOST QUALIFIED pool of applicants.
Management Preferences
- Documented knowledge of case management practices, or supportive counseling techniques and/or interviewing techniques for intake assessments.
Please review your application carefully before submitting it and be sure to enter a detailed description in the EDUCATION & WORK EXPERIENCE & CERTIFICATES/LICENSES sections of your application. Remember to SAVE each job entry and be thorough. Resumes are not accepted in lieu of an application.
This is a full-time position (40 hours per week) with State Benefits with established working hours of
Monday-Friday, 8am-5pm
and may require working beyond normal work schedule to meet business need.
Note To Current State Employees
The salary grade for this position is
NC07
. State employees are encouraged to apply for positions of interest even if the salary grade is the same as, or lower than, their current position. If selected for this position, a new salary will be recalculated taking into consideration the quantity of relevant education and experience, funding availability, and internal equity. Based upon these factors, a pay increase MAY result.
About Warren Correctional Institution
Warren Correctional Institution is a mixed custody facility that houses minimum, medium, and close custody offenders. The current capacity of Warren CI is 809 male offenders, with most offenders being housed in medium custody. Offenders at Warren Correctional Institution may work at the Correction Enterprises Janitorial Products Plant, gaining marketable job skills and self-confidence participating in the manufacturing of soap and cleaning products.
Offenders at Warren Correctional Institution may also participate in vocational training and educational courses to earn their HiSet/GED. They may also participate in the At Both Ends of the Leash (ABEL) program, which provides an opportunity for offenders to train service animals for individuals with medical diagnoses or physical disabilities.
Contact Information
If there are any questions about this posting other than your application status, please contact Celeste Robinson at or by phone at Email is preferred and more efficient.)
Minimum Education And Experience
Some state job postings say you can qualify by an "equivalent combination of education and experience." If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.
Associate degree in Criminal Justice, Human Services, Recreation or a related field from an appropriately accredited institution;
OR
High School or General Educational Development (GED) diploma
AND
two years of custody experience within the North Carolina Department of Adult Correction; or an equivalent combination of training and experience.
Necessary Special Qualifications
: Must be eligible for certification by the North Carolina Criminal Justice Education & Training Standards Commission.
EEO Statement
The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.
Recruiter
Celeste Robinson
Email
Salary : $35,984 - $62,971