What are the responsibilities and job description for the Director of Loan Administration, SVP position at NBKC Bank and Careers?
Now Hiring: Director of Loan Administration, SVP | Kansas City, MO (Hybrid @Flex)
Are you a strategic banking leader who loves building strong teams, streamlining operations, and ensuring regulatory excellence? This is your opportunity to lead our Loan Administration Department and make a meaningful impact across the organization.
As our Director of Loan Administration, SVP, you will guide Loan Coordination, Loan Documentation and Quality Assurance, and Loan Operations and Servicing. You will partner closely with Lending and Credit to drive efficiency, compliance, and continuous improvement throughout the lending lifecycle.
Based in Kansas City, MO with a flexible hybrid schedule. In office 3 to 4 days per week.
What you’ll do
- Lead all loan administration activities, processes, policies, and procedures in support of department goals.
- Direct daily workflow and operations across Loan Coordination, Documentation, QA, and Servicing teams.
- Serve as a strategic partner between Lenders and Credit to strengthen communication, workflow, and training.
- Develop and deliver training to support loan administration excellence.
- Identify, research, and resolve operational issues to improve efficiency and effectiveness.
- Support deployment of new lending products, systems, and processes.
- Monitor reporting to ensure compliance with lending policies and regulatory requirements.
- Oversee loan systems including LaserPro, Phoenix, nCino, Miniter, construction management software, Encompass for HELOCs, and loan coding for collateral pledging and Call Report.
- Lead all internal and external audits and loan reviews, including root cause analysis and timely resolution.
- Ensure adherence to all applicable laws and regulations.
What you’ll bring
- Bachelor’s degree in business or related field preferred.
- 5 to 7 plus years of loan administration or related banking experience.
- Strong knowledge of consumer, commercial, and real estate lending.
- Solid understanding of Flood, CRA, HMDA, Regulation B, and TRID.
- Experience with system integrations, data mapping, and system administration.
- Advanced Microsoft Office skills.
- Prior people leadership experience.
Bonus points if you have
- Ability to manage multiple priorities and deadlines.
- Strong communication and relationship building skills.
- Sound judgment and confident decision making.
- High attention to detail with strong analytical thinking.
- Advanced project management capabilities.
Why You’ll Love Working at nbkc
Perks & Benefits You’ll Brag About:
- Multiple comprehensive health plans (HDHP or PPO your choice!)
- 4 weeks PTO 12 paid holidays your birthday off 8 volunteer hours/year
- 401k with immediate vesting and generous company match
- Paid parental leave
- Access to behavioral health advocates and an Employee Assistance Program (EAP)
- Wellness perks, reimbursement programs, and on-site gym at 8320 Ward Parkway
- Work-life integration with flexible schedules
- Taking 4-week paid sabbaticals for your 10-, 18-, and 25-year anniversaries
nbkc bank is an Equal Opportunity-Affirmative Action Employer – Minority/Female / Disability / Veteran / Gender Identity / Sexual Orientation