Global Process Manager O2C

70935BR

Finance

Staff

Role Purpose:
The Global Process Manager O2C will be responsible for driving the Towers enterprise strategy by assisting the O2C Global Process Owner to ensure that assigned processes are designed in ways that best meet the needs of everyone involved to deliver process improvement, alignment and standardization initiatives that benefit NBCU finance operations to NBCU businesses. This role will partner with the Global Tower Leader, the GPO, and Global Finance Operations Transformation (GFOT) team to help drive the strategic agenda. The Global Finance Operations (GFO) team is currently stabilizing operations after transitioning work from two outsourcing partners to one global partner, building up its retained shared service team capabilities, implementing new technology solutions and harmonizing global processes and procedures.

Responsibilities:

Transformation and Continuous Improvements

• Actively engages with the Tower leaders and the company’s business units and impacted functions to adopt and embrace globally standardized processes
• Translates the overall transformation strategy into operational goals, objectives, and process roadmaps
• Engages with Tower leadership to plan and execute on the transition of additional processes into the organization
• Stays abreast of process trends and leading practices occurring in the marketplace to inform strategic direction and process enhancement
• Working closely with various Teams on digitalization & automation of the global processes
• Support and oversee the design and implementation of the E2E processes
• Support the People, Process and Technology Roadmap in partnership with GPO and the Financial Systems Strategy Group (FSSG). The roadmap is a multi-year plan that includes ongoing process standardization, simplification and automation opportunities which drive year over year efficiency improvements.
• Collaborating and supporting other process towers, P2P & R2R, as necessary

Standards and Controls

• Partner with the GPO to design appropriate processes and procedures that adhere to regulatory and audit requirements
• Partner with the GPO to establish and maintain an appropriate financial control environment for the global organization
• Ensuring the Review and signing-off on Desk Top Procedures (DTP) on a regular basis

Performance

• Monitor the overall health of the tower processes including evaluating trends in KPIs and other efficiency metrics
• Make recommendations for metrics, KPIs or CPIs that will have a meaningful impact on the performance of the operations if measured and tracked

People

• Partner with the GPO to continuously evaluate the effectiveness of the shared services team in delivering high quality and efficient services to key stakeholders
• Build and maintain strong customer-oriented relationships across NBCU Finance and key functional groups such as Tax, Treasury, Audit, IT, Sourcing and Compliance

2022/2023 key deliverables and areas of focus:

• Rollout of Governance Program between the Towers, the Business Process Outsourcing (BPO) and key business stakeholders
• Implementation of technology solutions and various virtual workforce and RPA opportunities
• Support the GFOT program as new opportunities in scope for the GFO organization

Basic Qualifications:

• BA/BS degree in Accounting, Finance or related field required
• CPA or MBA desirable
• 5 years’ experience in a shared services environment
• Demonstrated experience in process re-engineering, program management and technology implementation
• Strong knowledge and experience with shared services processes
• Working understanding of accounting controls
• Entertainment industry preferred

Eligibility Requirements:

• Interested candidates must submit a resume/CV through www.nbcunicareers.com to be considered
• Must be willing to work in New York, NY
• Must submit an attestation disclosing your COVID-19 vaccination status and, if partially or fully vaccinated, submitting your vaccination record no later than 7 days following commencement of employment.
• Must be fully vaccinated against COVID-19 at the commencement of employment or must undergo regular COVID-19 testing if Company determines your job position requires accessing an NBCUniversal worksite.
• Must be willing to adhere to all Company COVID-19 workplace safety policies and protocols.

Desired Characteristics:

• Proven ability to implement business process changes to improve operating efficiencies
• Experience in process mapping and Visualization tools
• Strong verbal and written communication skills and ability to interface with all levels of management and customers
• Knowledge of, and experience in designing, implementing, and maintaining processes organization wide
• Ability to drive change and influence within a matrixed and decentralized operating model
• Strong analytical and problem-solving skills

International Corporate - Finance

Experienced

New York

New York

United States

NBCUniversal’s international operations outside the US and Canada include film and television distribution, home entertainment distribution, channels, film and television production, theme parks and news operations. NBCUniversal’s international portfolio consists of international channels delivering quality content to 176 territories across EMEA, Latin America and Asia; television production labels in both UK and Australia; a library of 4,000 feature films and 75,000 TV episodes for international television distribution; direct film distribution operations in 11 countries; direct home entertainment distribution operations in 7 countries with licensee relationships covering approximately 55 additional territories; CNBC International, which broadcasts across EMEA and APAC; Parks & Resorts operated through license agreements in Singapore and Japan; and an international NBC News team based in London.

NBCUniversal owns and operates over 20 different businesses across 30 countries including a valuable portfolio of news and entertainment television networks, a premier motion picture company, significant television production operations, a leading television stations group, world-renowned theme parks and a premium ad-supported streaming service.

Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. We strive to foster a diverse and inclusive culture where our employees feel supported, embraced and heard. We believe that our workforce should represent the communities we live in, so that together, we can continue to create and deliver content that reflects the current and ever-changing face of the world. Click here to learn more about Comcast NBCUniversal’s commitment and how we are making an impact.

NBCUniversal’s policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.

NBCUniversal is an equal opportunity employer and will provide reasonable accommodations as required by applicable federal, state, and/or local laws.