Coordinator, Human Resources

Company Description

NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation.

Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.

Comcast NBCUniversal has announced its intent to create a new publicly traded company ('Versant') comprised of most of NBCUniversal's cable television networks, including USA Network, CNBC, MSNBC, Oxygen, E!, SYFY and Golf Channel along with complementary digital assets Fandango, Rotten Tomatoes, GolfNow, GolfPass, and SportsEngine. The well-capitalized company will have significant scale as a pure-play set of assets anchored by leading news, sports and entertainment content. The spin-off is expected to be completed during 2025.

Job Description

Role Summary:

The HR Coordinator is responsible for performing a broad range of administrative Human Resources duties supporting a diverse group of employees based in West Hartford, CT, and Needham, MA The role is based in either Connecticut or Massachusetts and must be able to travel to either location as needed or required.

Your role will be far from one-dimensional and has the opportunity for growth with strategic human resources generalist responsibilities including hiring, onboarding, and performance management. This position is responsible for a high volume of transactional processes related to employee modifications and maintaining positive employee relations.  The successful candidate will serve as the liaison with Staffing, Training, Payroll, and Benefits to manage and resolve issues. You will work closely with HR professionals in the MA and CT offices who will support your learning and development in the position.

Client Service: 

• Respond to routine questions including, but not limited to benefits, payroll, and policies
• Deliver high client service by offering solutions and effectively problem-solving questions or concerns raised by employees 
• Act as the primary liaison with several HR departments including Payroll and Benefits, to manage and resolve day-to-day employee issues.

HR Processes: 

• Process workflows for data changes, promotions, timekeeper actions, new hire and termination paperwork and others as needed
• Serve as primary user for all HR systems: SAP, Timekeeper, SmartRecruiters, etc 
• Perform weekly payroll administration for the station in Connecticut.
• Maintain and update all employee email distribution lists, as well as staff contact lists 
• Support the HR teams in Boston and CT with the intern program which can include attending recruitment events, interviewing and assisting managers through the onboarding process each semester.
• Assist in program rollouts including, but not limited to performance review process, salary planning, and benefits open enrollment.
• Keep informed & updated on new regulations, company policies & procedures
• Become familiar with the Connecticut station’s union collective bargaining agreements and compliance with those agreements
• Attend & participate in training courses pertinent to Human Resources, as required 
• Plan logistics for employee training, meetings, roundtables, including room reservations and technology set-up 
• Provide administrative HR support, including preparing presentations, generating monthly and ad hoc reports and sending employee communications 
• Maintain and/or create employee files including the I-9 verifications for all new employees 
• Maintain and update organization charts

Qualifications

Basic Requirements:

• Bachelor’s degree or equivalent experience
• 1 year of HR or related experience

Desired Characteristics:

• Bachelor’s Degree in Human Resources Management or related field
• Human Resource certification, training or professional human resource affiliations
• Strong interest in the media industry, with a particular enthusiasm for local news and sports coverage.  
• Comfort working autonomously and using research skills to identify solutions and verify information.
• Mid- to advanced expertise with Microsoft Excel (ability to process data, create pivot tables, charts and formulas)
• Experience with SAP and SmartRecruiters
• Exceptional follow-through and attention to detail
• Extremely flexible, highly organized, and able to easily shift priorities
• Ability to resolve employee issues
• Ability and willingness to take on the administrative duties, heavy workflow processing
• "Customer service" minded professional
• Exceptional communication skills, with professional savvy of communicating at all levels
• Possess a natural, yet professional ease at working with and relating to the needs of employees in a fast-paced, ever-changing environment
• Prior experience with labor relations
• Experience with PowerPoint and Outlook
• Understanding of business financials

Hybrid: This position has been designated as hybrid, which currently requires contributing from the West Hartford, CT or Needham, MA office a minimum of three days per week. Beginning January 5, 2026, hybrid employees will be required to work from the office a minimum of four days per week. The Company reserves the right to change in-office requirements at any time.

Additional Information

As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to [email protected].