What are the responsibilities and job description for the Orthodontic front desk position at NBC Orthodontics Incorporated?
About the Role:
NBC Orthodontics Incorporated is looking for a friendly and organized Orthodontic Front Desk Coordinator to join our growing team in Georgetown, TX! This is a fantastic opportunity to be the welcoming face of our practice, helping patients feel at ease from the moment they walk through the door. If you thrive in a fast-paced dental environment and love building relationships with patients and families, we want to hear from you!
Responsibilities:
- Greet and check in patients, ensuring a warm and professional front office experience
- Schedule and confirm patient appointments, managing the orthodontic treatment calendar efficiently
- Answer incoming calls, respond to patient inquiries, and relay messages to clinical staff
- Collect and process patient payments, co-pays, and treatment plan financial arrangements
- Verify dental insurance benefits and assist patients with coverage questions
- Maintain accurate and up-to-date patient records in practice management software
- Coordinate new patient consultations and follow up on pending treatment starts
Requirements:
- Prior experience in a dental or orthodontic front desk role preferred
- Familiarity with dental practice management software (Dolphin, Dentrix, or similar)
- Knowledge of dental insurance verification and billing processes
- Excellent communication and interpersonal skills with a patient-first attitude
- Strong organizational skills with the ability to multitask in a busy office environment
- Professional, reliable, and team-oriented demeanor
- High school diploma or equivalent required
About Us:
NBC Orthodontics Incorporated is a trusted orthodontic practice dedicated to creating beautiful, confident smiles for patients of all ages in the Georgetown, TX community. Our patients love us for our personalized care, modern treatments, and welcoming atmosphere. We are proud to have built a team that is passionate about orthodontics and committed to making every patient experience exceptional.
Salary : $19 - $22