Recreation Assistant - Outdoor Adventure Center Equipment Rentals

Summary

Performs a variety of duties in support of Morale, Welfare, and Recreation(MWR) Community Recreation program that may include special events, recreation information/resources, command events, visiting ships or fleet support, community events, trips, tours, outings, party and picnic rental equipment, resale tickets, recreational green space management, bowling, Library, Liberty, grab-n-go, movies, and outdoor recreation. This position is located at the Outdoor Adventure Center Equipment Rentals.

Duties

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The varied nature of the program offerings, facilities and customer recreational interests requires a diverse collection of knowledge, skills and abilities. The incumbent will be trained in program standards and is expected to have knowledge of the Community Recreation program. The incumbent will often be required to work directly with customers, supervisors and contacts from other departments to obtain answers to questions, or to handle situations.Duties include, but are not limited to:

• Provides customer service, information and support of Community Recreation programs
• and activities. Service to MWR customers includes, but is not limited to: checking patron
• eligibility to ensure authorized use of recreation facilities, resources and equipment,
• providing information about activities and program offerings, opening and closing
• facilities, ordering and restocking supplies, and preparing snack bar menu items or prepackaged
• retail items.
• Collects fees from customers associated with sales of tickets, retail and rental items, as
• well as from classes, trips, and various other Community Recreation programs using
• Point of Sales (POS) and computer programs.
• Is accountable for the accuracy of daily sales transactions and completes a Daily Activity
• Report (DAR) at the end of every shift.
• Assists in processing customer Internet registrations (i.e. Net Near You), initial log-ins
• and event registrations.
• Checks Community Recreation equipment and resources in and out, collects any
• applicable rental fees, inventories items and completes inspections upon return.
• Notifies supervisor or program lead if damage or loss has occurred.
• Ensures all rental or check-out forms are properly completed and reservation and checkout
• procedures are followed.
• Conducts inventory, maintains inventory controls and maintains equipment for proper
• accountability of program equipment and resources.
• Assists in administering traditional and non-traditional workshops, clinics and events in a
• variety of leisure and recreation skills subject areas, in tune with offerings popular in the
• local area, including but not limited to camping, cycling, sailing, backpacking, canoeing,
• snow skiing, hiking and water sports.
• Provides recreation experiences related to leisure skill sets in the form of day and
• weekend trips.
• Assists in day-to-day administration of multiple programs to which assigned. Tasks
• include submission of event after-action reports, patronage data collection and entering
• program data.
• Performs inventory of various types of equipment, retail goods, supplies and items
• deemed to have cash value.
• Performs administrative duties, all of which are accomplished through a variety of means,
• including computer software programs which track resource inventories, patron
• usage/comments, and program standards metrics.
• Assists with recruitment, training and scheduling of Community Recreation staff.
• Actively supports the command statement on adherence to EEO principles and policies.
• Assists in the planning, coordinating, publicizing, marketing and execution of MWR
• programs and special events.
• Performs entertainment and promotion scheduling.
• Assists in updating of electronic and multi-media support tools, as needed.
• Seeks ways to promote MWR facilities and events through outreach opportunities on
• base.
• Promotes use of recreational E-reading resources available through online MWR Library
• Program resources.
• Develops working partnerships with both on base and off base organizations (park
• districts, forest preserve, clubs, special interest groups, etc.) to support and benefit MWR
• programs.
• Performs community outreach to assist in the development of contacts.
• Assists in the creation of professional proposals, execution of agreements and follow-up.
• Researches and provides information and referral for a variety of recreational
• opportunities for individuals/families on and off the base.
• Adheres to NAVMED P-5010 sanitation requirements.
• Initiates and follows up on maintenance trouble calls to get equipment/facility issues
• resolved.
• Provides support for Community Recreation event set up and break down.
• Performs other duties as assigned as they pertains to the duties of this position.
  
  

Requirements

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Conditions of employment

• Must pass all applicable records and background check.
• Must successfully pass the E-Verify employment verification check. Any discrepancies must be resolved as a condition of employment.
• Must have or be able to obtain within 90 days of being placed in the position and maintain a valid state drivers’ license in order to transport patrons off base.
• Willing to work weekdays, weekends, nights and holidays.
• Must be a current CNIC NAF Community Recreation Employee.
  
  

Qualifications

Resumes must include information which demonstrates experience and knowledge, skills, and ability (KSAs) as they relate to this position. Applicants are encouraged to be clear and specific when describing their experience level and KSAs.

A qualified candidate must possess:

• Combination of experience related to customer service and or recreation activity based
• functions.
• Ability to organize, plan, administer special events and entertainment activities.
• Must be able to work independently, make sound decisions and have the ability to
• communicate effectively, both orally and in writing.
• Knowledge of the goals, principles, techniques and procedures used in organizing,
• planning and conducting leisure time activities.
• Knowledge of the Navy MWR mission and the entire scope of Community Recreation
• activities and their suitability for individuals, groups, ages and interests.
• Knowledge of the functions, procedures, and operations of recreation activities.
• Must have strong customer service skills.
• Ability to maintain records, compile and organize data for reports, and perform research
• on recreation topics for dissemination to customers.
• Ability to follow oral and written instructions.
• Knowledge of computers, office procedures and print production.
  
  

Works under direct supervision of the Community Recreation Manager. The supervisor sets general overall program and management objectives, but the employee is expected to carry out assignments independently. Works under general supervision, following established policies and procedures. Supervisor issues general instructions and explains how work is to be completed. Refers to supervisor or higher grade leadership about problems and actions requiring deviation from established procedures. Supervisor spot checks work for adherence to established methods and procedures. Work may require considerable physical exertion while instructing or guiding participants in a variety of activities. Work may require sitting, walking, long periods of standing, bending and lifting of moderate heavy items up to 40 pounds, occasionally required to lift heavier items. Work may require lifting items such as papers, books, rental equipment, and athletic equipment. Work may require working outside for special events or leading outdoor outings or group trips. Work is performed both indoors and outdoors, without a fixed schedule. Administrative work is performed in a normal office setting. Irregular working hours may be required to include early shift, late shift, evenings, weekends and holidays when the need arises. Subject to recall. Wears protective clothing and equipment as situations warrant.

• A qualified candidate must be able to submit a current SF-50 showing active employment with the Commander Navy Region Hawaii, Non-Appropriated Funds, Community Recreation Department.
  
  

Education

This position does not have a positive education requirement.

Additional information

The purpose of this position is to assist the Community Recreation Manager who plans, organizes, administers, and manages all areas of Community Recreation in an effective manner. This position assists in the delivery of Community Recreation services by developing lifelong leisure skills and socialization activities to promote wholesome and active lifestyles for Sailors and their families. The services provided by the Recreation Assistant in daily contact with customers and Command leadership provide a positive influence which is integral to the success of Community Recreation program execution. The overall scope of the position reaches all active duty personnel, families, retired and DoD personnel in the delivery of recreational information and services which contribute to a positive quality of life.

Salary is dependent on experience and/or education.

Executive Order 12564 requires a Federal workplace free of illegal drugs. According to the Executive Order, all Federal employees are required to remain drug free throughout their employment. Commander, Navy Installations Command is a Drug-Free Federal Workplace. The use of illegal drugs will not be tolerated, and use of or intoxication by illegal drugs will result in penalties up to and including removal from Federal Service.

Some positions have special requirements. Selection may be tentative pending the completion of these requirements. Applicants may be required to submit proof of education, participate in medical screening, drug testing, etc. All selections are contingent upon satisfactory employment reference checks. Employment is subject to successful National Agency Background Check. Occupants of this position must maintain the privacy of official work information and data and demonstrate the highest level of ethical conduct.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.

• Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
• Intermittent / Flexible Scheduled employees are ineligible for benefits and paid time off.
  
  

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