What are the responsibilities and job description for the Delinquency Control Counselor I position at Navy Federal Credit Union?
Overview
To control/collect on past due Consumer Loan and Credit Card accounts in accordance with all government and Navy Federal rules and regulations. Provide member financial counseling and mitigate loss for Navy Federal. Collect on 1-30 or 31-60 days delinquent accounts. Make decisions within clearly defined guidelines and policies on Consumer/Credit Card default processes. Work under immediate supervision.
Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability