What are the responsibilities and job description for the SALES ASSOCIATE - FLEX (0-19.5 HOURS) CUSTOMER SERVICE DEPT. - NBSD HOME STORE position at NAVY EXCHANGE SERVICE COMMAND (NEXCOM)?
Come work for us as a FEDERAL EMPLOYEE and help support our mission by providing customers with quality goods and services at a savings and to support quality of life programs for active-duty military, retirees, reservists and their families.
By choosing to work for the NEXCOM Enterprise, you will enjoy one of the best benefit packages available anywhere:
Flexible
Duties And Responsibilities
CUSTOMER SERVICE - Proactively engage and make a connection with customers. - Asking questions and listening to customer s needs. - Directing customers to merchandise informing them about upcoming events promotions mobile offers STAR card - Provide premier customer service. - Cooperate and build positive inclusive and respectful relationships take accountability for your own actions and outcomes.
ORGANIZATION - Maintaining store appearance.
SALES - Cross-selling products and knowing layout of the store. - Make suggestions to customer on latest trends and current promotions based on customer s individual needs. - Upselling products. - Learning product features keeping up with the latest trends leveraging company tools and technology to confidently provide the customer with product knowledge specs. - Using a Point-of-Sales system processing cash exchanges discounts gift cards credit cards debit cards cash handling including counting money and returning accurate amounts to customer. - Completing various forms of paperwork reports and reconciliation
INVENTORY - Be the keeper of merchandise complete all inventory processes and make sure merchandise is properly checked in and accurately ticketed. May participate in periodic inventories
DEPENDABILITY - Adherence to assigned work schedule. Accurate and complete follow through on work assignments -
Other Duties as assigned
QUALIFICATIONS PRODUCT KNOWLEDGE - Basic Knowledge Of Products Merchandise
EXPERIENCE - Retail experience preferred but not required
COMMUNICATION SKILLS - Strong interpersonal and communication skills. Ability to read write and interpret instructional documents such as safety rules operating and maintenance instructions and procedure manuals. Ability to effectively communicate with customers peers and management. Ability to communicate on the telephone with proper etiquette.
MATHETMATICAL SKILLS - Basic math functions such as addition subtraction multiplication and division.
REASONING ABILITY - Ability to multi-task while being attentive to customers and remaining flexible to the needs of the business. Ability to work as part of a team and take initiative independent of direct supervision.
PHYSICAL DEMANDS WORK ENVIRONMENT This position involves constant moving talking hearing reaching grabbing and standing for at least two consecutive hours. May occasionally involve stooping kneeling crouching and climbing ladders. Vision abilities include close vision color vision depth perception and ability to adjust focus. Involves lifting at least 25 lbs. and up to 50lbs in some departments. Work typically performed indoors but may be assigned outdoors depending upon location.
OTHER SKILLS Enthusiastic friendly and energetic with a desire to provide outstanding service.
WORK HOURS Available to work a variety of hours which may include early mornings evenings weekends and holidays
No Experience Required. High School Graduate Or Equivalent Preferred.
Primary Location
United States-California-San Diego
Organization
NAVSTA San Diego
Schedule
Flexible (0 - 19.5 hours)
Unposting Date
May 30, 2026, 3:59:00 AM
By choosing to work for the NEXCOM Enterprise, you will enjoy one of the best benefit packages available anywhere:
Flexible
- TAX FREE SHOPPING PRIVILEDGES
- FREE BUS PASSES/FREE PARKING
- DISCOUNTED TICKETS AT MWR
- ACCESS TO NAVY LODGE HOTELS WORLDWIDE
Duties And Responsibilities
CUSTOMER SERVICE - Proactively engage and make a connection with customers. - Asking questions and listening to customer s needs. - Directing customers to merchandise informing them about upcoming events promotions mobile offers STAR card - Provide premier customer service. - Cooperate and build positive inclusive and respectful relationships take accountability for your own actions and outcomes.
ORGANIZATION - Maintaining store appearance.
SALES - Cross-selling products and knowing layout of the store. - Make suggestions to customer on latest trends and current promotions based on customer s individual needs. - Upselling products. - Learning product features keeping up with the latest trends leveraging company tools and technology to confidently provide the customer with product knowledge specs. - Using a Point-of-Sales system processing cash exchanges discounts gift cards credit cards debit cards cash handling including counting money and returning accurate amounts to customer. - Completing various forms of paperwork reports and reconciliation
INVENTORY - Be the keeper of merchandise complete all inventory processes and make sure merchandise is properly checked in and accurately ticketed. May participate in periodic inventories
DEPENDABILITY - Adherence to assigned work schedule. Accurate and complete follow through on work assignments -
Other Duties as assigned
QUALIFICATIONS PRODUCT KNOWLEDGE - Basic Knowledge Of Products Merchandise
EXPERIENCE - Retail experience preferred but not required
COMMUNICATION SKILLS - Strong interpersonal and communication skills. Ability to read write and interpret instructional documents such as safety rules operating and maintenance instructions and procedure manuals. Ability to effectively communicate with customers peers and management. Ability to communicate on the telephone with proper etiquette.
MATHETMATICAL SKILLS - Basic math functions such as addition subtraction multiplication and division.
REASONING ABILITY - Ability to multi-task while being attentive to customers and remaining flexible to the needs of the business. Ability to work as part of a team and take initiative independent of direct supervision.
PHYSICAL DEMANDS WORK ENVIRONMENT This position involves constant moving talking hearing reaching grabbing and standing for at least two consecutive hours. May occasionally involve stooping kneeling crouching and climbing ladders. Vision abilities include close vision color vision depth perception and ability to adjust focus. Involves lifting at least 25 lbs. and up to 50lbs in some departments. Work typically performed indoors but may be assigned outdoors depending upon location.
OTHER SKILLS Enthusiastic friendly and energetic with a desire to provide outstanding service.
WORK HOURS Available to work a variety of hours which may include early mornings evenings weekends and holidays
No Experience Required. High School Graduate Or Equivalent Preferred.
Primary Location
United States-California-San Diego
Organization
NAVSTA San Diego
Schedule
Flexible (0 - 19.5 hours)
Unposting Date
May 30, 2026, 3:59:00 AM