What are the responsibilities and job description for the SALES ASSOCIATE - ELECTRONICS / FULL TIME position at NAVY EXCHANGE SERVICE COMMAND (NEXCOM)?
Why the Navy Exchange Service Command?
While some serve overseas for our country, we hold down the fort — we serve the men and women who wear the flag — America’s strength, America’s heart. We are here to guide them and deliver our service members and their families the tools they need to do what they love to do.
You can expect an unforgettable, dynamic, and competitive work environment.
The Benefits Begin DAY ONE
We know you work hard and cultivate the very best solutions for your family — and that’s why the benefits we offer, you won’t find anywhere else:
https://www.youtube.com/watch?v=9h1WLIY3hT8 – Heroes Welcome
Job Summary: As a sales associate you will be the face of our company You get to highlight our brand and image while contributing to building our reputation as a company that values its customers and their opinions. You will be directly responsible for assisting customers and helping them recognize the need for our products and services. Must be capable of learning about what we sell and are able to articulate our purpose in a manner that is educational insightful and professional. Have a positive and outgoing nature that enjoys serving others and making a positive impact to the organization.
Duties And Responsibilities
CUSTOMER SERVICE
OTHER SKILLS Enthusiastic friendly and energetic with a desire to provide outstanding service. WORK HOURS Available to work a variety of hours which may include early mornings evenings weekends and holidays
No Experience Required. High School Graduate Or Equivalent Preferred.
Primary Location
United States-Connecticut-Groton
Organization
New London
Schedule
Full-Time (35 hours)
Unposting Date
Oct 1, 2026, 5:59:00 PM
While some serve overseas for our country, we hold down the fort — we serve the men and women who wear the flag — America’s strength, America’s heart. We are here to guide them and deliver our service members and their families the tools they need to do what they love to do.
You can expect an unforgettable, dynamic, and competitive work environment.
The Benefits Begin DAY ONE
We know you work hard and cultivate the very best solutions for your family — and that’s why the benefits we offer, you won’t find anywhere else:
- Competitive Salary: Federal pay beginning at the Non-Appropriated Fund NF-01 level depending on experience.
- Immediate Coverage: Benefits begin on DAY ONE.
- Comprehensive Healthcare: Federal Healthcare benefits, Dental, and Vision coverage.
- Retirement Plans: 401(k) & Pension Plan options.
- Paid Time Off: Accrual of PTO starts on DAY ONE.
- Education & Growth: Tuition reimbursement program.
- Military Family Support: Continuity Programs for Military Spouses.
- Loan Forgiveness: Public Service Loan Forgiveness (PSLF) eligible* after qualifying years of service.
- Exclusive Perks: Tax-free shopping, worldwide, at any Navy Exchange location.
https://www.youtube.com/watch?v=9h1WLIY3hT8 – Heroes Welcome
Job Summary: As a sales associate you will be the face of our company You get to highlight our brand and image while contributing to building our reputation as a company that values its customers and their opinions. You will be directly responsible for assisting customers and helping them recognize the need for our products and services. Must be capable of learning about what we sell and are able to articulate our purpose in a manner that is educational insightful and professional. Have a positive and outgoing nature that enjoys serving others and making a positive impact to the organization.
Duties And Responsibilities
CUSTOMER SERVICE
- - Proactively engage and make a connection with customers.
- - Asking questions and listening to customer s needs.
- - Directing customers to merchandise informing them about upcoming events promotions mobile offers STAR card - Provide premier customer service.
- - Cooperate and build positive inclusive and respectful relationships take accountability for your own actions and outcomes. ORGANIZATION - Maintaining store appearance.
- - Cross-selling products and knowing layout of the store.
- - Make suggestions to customer on latest trends and current promotions based on customer s individual needs.
- - Upselling products.
- - Learning product features keeping up with the latest trends leveraging company tools and technology to confidently provide the customer with product knowledge specs.
- - Using a Point-of-Sales system processing cash exchanges discounts gift cards credit cards debit cards cash handling including counting money and returning accurate amounts to customer.
- - Completing various forms of paperwork reports and reconciliation
- - Be the keeper of merchandise complete all inventory processes and make sure merchandise is properly checked in and accurately ticketed. May participate in periodic inventories
- - Adherence to assigned work schedule. Accurate and complete follow through on work assignments
- - Other Duties as assigned
- - Basic knowledge of products merchandise
- - Retail experience preferred but not required
- - Strong interpersonal and communication skills. Ability to read write and interpret instructional documents such as safety rules operating and maintenance instructions and procedure manuals. Ability to effectively communicate with customers peers and management. Ability to communicate on the telephone with proper etiquette.
- - Basic math functions such as addition subtraction multiplication and division.
- - Ability to multi-task while being attentive to customers and remaining flexible to the needs of the business. Ability to work as part of a team and take initiative independent of direct supervision.
OTHER SKILLS Enthusiastic friendly and energetic with a desire to provide outstanding service. WORK HOURS Available to work a variety of hours which may include early mornings evenings weekends and holidays
No Experience Required. High School Graduate Or Equivalent Preferred.
Primary Location
United States-Connecticut-Groton
Organization
New London
Schedule
Full-Time (35 hours)
Unposting Date
Oct 1, 2026, 5:59:00 PM