What are the responsibilities and job description for the (NEX LITTLE CREEK) - SALES ASSOCIATE position at NAVY EXCHANGE SERVICE COMMAND (NEXCOM)?
Job Summary: As a sales associate you will be the face of our company. You get to highlight our brand and image while contributing to building our reputation as a company that values its customers and their opinions. You will be directly responsible for assisting customers and helping them recognize the need for our products and services. Must be capable of learning about what we sell and are able to articulate our purpose in a manner that is educational, insightful, and professional. Have a positive and outgoing nature that enjoys serving others and making a positive impact to the organization.
Duties And Responsibilities
CUSTOMER SERVICE - Proactively engage and make a connection with customers.
SALES - Cross-selling products and knowing layout of the store.
DEPENDABILITY - Adherence to assigned work schedule. Accurate and complete follow through on work assignments
Other Duties As Assigned
QUALIFICATIONS/PRODUCT KNOWLEDGE - Basic knowledge of products and merchandise
EXPERIENCE - Retail Experience Preferred, But Not Required
COMMUNICATION SKILLS - Strong, interpersonal, and communication skills. Ability to read, write, and interpret instructional documents such as: safety rules, operating and maintenance instructions, and procedure manuals. Ability to effectively communicate with customers, peers, and management. Ability to communicate on the telephone with proper etiquette.
MATHETMATICAL SKILLS - Basic math functions such as: addition, subtraction, multiplication, and division.
REASONING ABILITY - Ability to multi-task while being attentive to customers and remaining flexible to the needs of the business. Ability to work as part of a team and take initiative, independent of direct supervision.
PHYSICAL DEMANDS/WORK ENVIRONMENT This position involves constant moving, talking, hearing, reaching, grabbing, and standing for at least two consecutive hours. May occasionally involve: stooping, kneeling, crouching, and climbing ladders. Vision abilities include: close vision, color vision, depth perception and ability to adjust focus. Involves lifting at least 25 lbs. and up to 50lbs in some departments. Work typically performed indoors, but may be assigned outdoors depending upon location.
OTHER SKILLS Enthusiastic, friendly, and energetic with a desire to provide outstanding service.
WORK HOURS Available to work a variety of hours which may include: early mornings, evenings, weekends, and holidays
No Experience Required. High School Graduate Or Equivalent Preferred.
Primary Location
United States-Virginia-Virginia Beach
Organization
Little Creek
Schedule
Part-time (20 - 34.5 hours)
Unposting Date
May 15, 2026, 3:59:00 AM
Duties And Responsibilities
CUSTOMER SERVICE - Proactively engage and make a connection with customers.
- Asking questions and listening to customer needs.
- Directing customers to merchandise informing them about upcoming events, promotions, mobile offers, and the STAR card
- Provide premier customer service.
- Cooperate and build positive, inclusive, and respectful relationships, take accountability for your own actions and outcomes.
SALES - Cross-selling products and knowing layout of the store.
- Make suggestions to customer on latest trends and current promotions based on customer individual needs.
- Upselling products.
- Learning product features keeping up with the latest trends leveraging company tools and technology to confidently provide the customer with product knowledge specs.
- Using a Point-of-Sales system processing cash, exchanges, discounts, gift cards, credit cards, debit cards, cash handling including: counting money and returning accurate amounts to customer.
- Completing various forms of paperwork, reports, and reconciliation
DEPENDABILITY - Adherence to assigned work schedule. Accurate and complete follow through on work assignments
Other Duties As Assigned
QUALIFICATIONS/PRODUCT KNOWLEDGE - Basic knowledge of products and merchandise
EXPERIENCE - Retail Experience Preferred, But Not Required
COMMUNICATION SKILLS - Strong, interpersonal, and communication skills. Ability to read, write, and interpret instructional documents such as: safety rules, operating and maintenance instructions, and procedure manuals. Ability to effectively communicate with customers, peers, and management. Ability to communicate on the telephone with proper etiquette.
MATHETMATICAL SKILLS - Basic math functions such as: addition, subtraction, multiplication, and division.
REASONING ABILITY - Ability to multi-task while being attentive to customers and remaining flexible to the needs of the business. Ability to work as part of a team and take initiative, independent of direct supervision.
PHYSICAL DEMANDS/WORK ENVIRONMENT This position involves constant moving, talking, hearing, reaching, grabbing, and standing for at least two consecutive hours. May occasionally involve: stooping, kneeling, crouching, and climbing ladders. Vision abilities include: close vision, color vision, depth perception and ability to adjust focus. Involves lifting at least 25 lbs. and up to 50lbs in some departments. Work typically performed indoors, but may be assigned outdoors depending upon location.
OTHER SKILLS Enthusiastic, friendly, and energetic with a desire to provide outstanding service.
WORK HOURS Available to work a variety of hours which may include: early mornings, evenings, weekends, and holidays
No Experience Required. High School Graduate Or Equivalent Preferred.
Primary Location
United States-Virginia-Virginia Beach
Organization
Little Creek
Schedule
Part-time (20 - 34.5 hours)
Unposting Date
May 15, 2026, 3:59:00 AM