What are the responsibilities and job description for the Custodial Worker (Housekeeper) position at NAVSTA Everett?
This position is assigned to the Morale, Welfare, and Recreation (MWR) Recreational Lodging operation; Fleet Readiness (N92); Commander, Navy Installations Command (CNIC); Pacific Beach Resort. MWR Recreational Lodging offers accommodations to include Recreational Vehicle (RV) Parks, Vacation Rentals and Campgrounds. The purpose of this position is to provide quality and efficient housekeeping services to guests or guest areas while maintaining the highest level of customer service.
Qualifications:
- Knowledge of cleaning procedures and proper use of cleaning equipment and approved cleaning chemicals, including familiarity with applicable Safety Data Sheets (SDS).
- Ability to utilize Property Management System (PMS) and/or Point of Sale (POS) system software to update room status using the in-room telephone system.
- Ability to safely and properly use common hand and power tools.
- Ability to communicate clearly and effectively in English, both verbally and in writing with management, staff and guests.
- This position involves work on workdays and may involve weekends, and holidays, as well as rotating shifts.
- Lifting, moving and carrying of supplies and equipment weighing up to 45 pounds
- May be required to possess valid driver's license as travel to other facilities within normal scope of duties may be required.
- Physical exertion is involved in standing and walking for long periods, some bending, stooping and lifting is required.
Responsibilities:
*Bi-weekly review of applicants*- Interacts professionally with guests and other team members, displays a positive attitude, utilizes effective communication skills, and assists guests to include answering questions concerning hotel facilities and provides information about on base and local attractions.
- Provides assistance in handling customer complaints.
- Performs deep cleaning as required to include defrosting refrigerator, cleaning windows, replacing/cleaning of drapes, carpet shampooing or cleaning.
- Performs varying degrees of complexity in cleaning processes for facility to include but not limited to lodging units, common areas, office, bathhouse, laundry facility, etc.
- Demonstrates proficiency related to daily service, checkout, deep cleaning, and special project cleaning assignments based on program cleaning standards.
- Performs other related duties as assigned.
Salary : $19