Patient Services Representative - PSR 0413 IS#02

Job Title: Patient Services Representative
Location: Marietta, OH
Employment Type: Part-Time / Per Diem

Job Summary

A healthcare facility is seeking a Patient Services Representative to support a team-oriented dental office environment. This role focuses on delivering excellent customer service and ensuring a positive patient experience. The ideal candidate is detail-oriented, professional, and interested in growing within the dental or healthcare field.

Key Responsibilities

• Greet and assist patients in a friendly and professional manner
• Answer incoming calls and respond to patient inquiries in accordance with office policies
• Schedule, confirm, and manage patient appointments
• Follow up on missed or canceled appointments
• Maintain and update appointment calendars
• Register patients and manage sign-in processes
• Accurately post charges and process payments
• Check and respond to voicemails daily
• Ensure the waiting area remains clean, organized, and welcoming
• Assist patients with treatment plans and financial arrangements
• Provide general administrative support to office staff and management

Required Skills & Experience

• Minimum 6 months of experience in a dental setting (preferred)
• Experience handling phone communications
• Strong customer service and interpersonal skills

Preferred Skills

• Experience in a dental, medical, or healthcare office
• Knowledge of insurance plans (HMO/PPO)

Education

• High school diploma or GED required

For more details reach at Aditi.sharma@navitashealth.com or Call / Text at 516-587-6677.

About Navitas Healthcare, LLC: It is a certified WBENC and one of the fastest-growing healthcare staffing firms in the US providing Medical, Clinical and Non-Clinical services to numerous hospitals. We offer the most competitive pay for every position we cater. We understand this is a partnership. You will not be blindsided and your salary will be discussed upfront.