Accounts Receivable Manager

Navis Food Partners, a leading foodservice company with annual revenues of $600 million, is currently seeking a highly qualified Accounts Receivable Manager for a dynamic, cross-functional, role supporting our New England operation based either out of our Londonderry, NH or West Haven, CT office.

Job Summary

:The Accounts Receivable (AR) Manager is responsible for overseeing all aspects of customer invoicing, cash application, accounts receivable management, credit and collections, and bad debt exposure. This role will lead and develop the Accounts Receivable team while partnering closely with the Controller and other business leaders to establish effective policies, strengthen internal controls, improve cash flow, and reduce Days Sales Outstanding. The AR Manager is an experienced accounts receivable leader who combines strong technical knowledge with sound judgment, a customer-focused approach, and a commitment to process improvement

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Key Responsibilitie

• s:Lead, coach, train, and develop the Accounts Receivable team to ensure departmental goals, service expectations, and performance standards are achieve
• d.Establish clear responsibilities, priorities, and performance expectations for the Accounts Receivable tea
• m.Oversee customer invoicing, cash application, collections, account reconciliation, and dispute resolution activitie
• s.Maintain accurate and complete accounts receivable records and ensure the accounts receivable aging is current and reliabl
• e.Monitor daily incoming customer payments and ensure payments are applied accurately and promptly within the accounts receivable syste
• m.Review unapplied cash, deductions, short payments, overpayments, and other payment discrepancies, and ensure timely resolutio
• n.Analyze accounts receivable aging reports to identify delinquent balances, payment trends, collection risks, and opportunities for improvemen
• t.Work closely with the Credit team to evaluate customer creditworthiness, establish appropriate credit limits and payment terms, and address higher-risk account
• s.Review customer accounts to ensure compliance with established payment terms and coordinate collection activity for past-due balance
• s.Partner with internal departments and customers to resolve billing issues, payment disputes, deductions, and account inquiries in a timely and professional manne
• r.Develop and implement collection strategies that improve cash flow, reduce delinquent receivables, and minimize bad debt exposur
• e.Identify and implement process improvements designed to reduce Days Sales Outstanding, improve accuracy, strengthen controls, and increase departmental efficienc
• y.Review accounts receivable and cash application systems and processes to ensure transactions are processed accurately and timel
• y.Partner with the Controller to develop cash forecasts and provide insight into anticipated customer collection
• s.Prepare and communicate accounts receivable metrics, trends, risks, and collection updates to managemen
• t.Assist with the development, documentation, and consistent application of accounts receivable and credit policies and procedure
• s.Identify transactional, process, or system issues; recommend solutions; and support the implementation of effective and sustainable improvement
• s.Ensure compliance with company policies, accounting standards, and internal control requirement
• s.Support external audits, year-end audits, and other financial reporting requests by providing documentation and responding to auditor inquirie
• s.Perform other related duties and special projects, as require

d.
Qualificatio

• ns:Bachelor’s degree in Accounting, Finance, Business Administration, or a related field requir
• ed.7 years of progressive experience in accounts receivable, credit, collections, or a related financial function with at least 3 years of supervisory or management experience requir
• ed.Proficient in Microsoft Excel, ERP systems, accounting systems, and general data too
• ls.Previous experience in food distribution, food service or CPG industries preferr
• ed.Strong knowledge of accounts receivable, cash application, credit, collections, account reconciliation, and related internal contro
• ls.Demonstrated ability to lead, coach, and develop employees while establishing clear expectations and accountabili
• ty.Strong analytical and problem-solving skills, with the ability to identify trends, determine root causes, and implement practical solutio
• ns.Excellent organizational and time-management skills, with the ability to manage multiple assignments and priorities effective
• ly.High level of accuracy and attention to deta
• il.Strong written and verbal communication skills, including the ability to clearly communicate financial information, collection risks, and recommended actio
• ns.Ability to build effective working relationships with customers, team members, and cross-functional business partne
• rs.Strong sense of urgency and follow-throu
• gh.Sound judgment and the ability to handle confidential or sensitive financial information appropriate
• ly.Demonstrated track record of improving accounts receivable performance, customer service, collections, or cash fl

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Core Competenc

• ies:Leadership and Accountability: Provides clear direction, develops employees, establishes performance expectations, and takes ownership of departmental results and commitme
• nts.Financial and Business Acumen: Understands how accounts receivable, credit, collections, and customer payment behavior affect cash flow, working capital, profitability, and business performa
• nce.Analytical Thinking and Continuous Improvement: Uses data and sound judgment to identify trends, assess risk, resolve problems, and improve processes, systems, controls, and overall efficie
• ncy.Communication and Collaboration: Communicates clearly and partners effectively with employees, customers, leadership, and cross-functional teams to resolve issues and achieve shared objecti
• ves.Customer Focus and Judgment: Balances positive customer relationships with the need to enforce payment terms, manage credit risk, and protect the company’s financial intere
• sts.Planning, Adaptability, and Attention to Detail: Manages competing priorities, maintains accurate records, meets deadlines, and responds effectively to changing business needs, systems, and proces