What are the responsibilities and job description for the Customer Service and Sales Representative position at Navimark Solutions?
Navimark Solutions is hiring for a Customer Service and Sales Representative position within our AT&T campaign. In this role, a Customer Service and Sales Representative will handle customer questions, provide support and assist with completing sales. The Customer Service and Sales Representative team ensures customers understand AT&T services and feel confident in their decisions.
Responsibilities of a Customer Service and Sales Representative:
- Interact face-to-face with customers to present AT&T products and drive sales
- Deliver personalized, in-person support
- Explain features, pricing, and promotions directly to customers
- Support account activations, upgrades, and service requests
- Collaborate with the Customer Service and Sales Representative team to meet targets
- Create a strong and engaging face-to-face customer experience
Qualifications:
- High school diploma or GED required
- Must be at least 18 years old with legal authorization to work in the U.S.
- Prior experience in customer interaction or sales environments is a plus
- Strong ability to communicate clearly and build rapport
- Comfortable working in a Customer Service and Sales Representative position
The Customer Service and Sales Representative role combines basic customer support with sales responsibilities. Training is provided so every Customer Service and Sales Representative can gain experience and build a career working with AT&T. Each Customer Service and Sales Representative will guide customers through services, explain options, and complete transactions. A successful Customer Service and Sales Representative is straightforward, reliable, and focused on helping customers while representing AT&T.
Pay: $51,049.11 - $61,478.50 per year
Benefits:
- 401(k)
- Employee discount
Work Location: In person
Salary : $51,049 - $61,479