Business Development Manager

Summary

Who we are:

Navigate is an innovative management company providing services for condominiums and homeowners associations in Washington. Navigate is a leader in the industry, using the latest technology to make managing HOAs and Condominium Associations easier. We are looking to hire a full-time Community Association Manager to oversee a portfolio of communities.

Navigate is the recipient of the 2024 Management Company of the Year by WSCAI.

What's in it for you:

Working for a management company dedicated to the industry, leading in the industry, and growing rapidly.

Work from home & flexible work hours

Competitive salary and Benefits

CAI Membership and Industry-related education paid by company

Duties

The Business Development Manager is responsible for driving growth and expanding Navigate Community Management’s portfolio of managed communities while strengthening the company’s presence across digital platforms and industry networks. This role blends strategic sales, creative marketing, and relationship development, connecting with association boards, developers, vendors, and industry partners to position Navigate as the leading management partner in the region. The ideal candidate is entrepreneurial, relationship-driven, and highly organized, with the ability to balance creative marketing initiatives with measurable sales results.

Business Development & Sales

• Identify, cultivate, and secure new management contracts with homeowners’ associations, condominiums, and master-planned communities.
• Build and maintain strong relationships with developers, builders, and real estate professionals to generate new management opportunities and early-stage community engagements.
• Manage and track business development activities, leads, and opportunities in a CRM system (Salesforce)
• Present Navigate’s service offerings to potential clients through in-person meetings, presentations, and digital proposals.
• Participate in and represent Navigate at CAI events, tradeshows, developer forums, and other industry conferences to network, build credibility, and generate leads.
• Collaborate with internal teams to ensure smooth onboarding of new communities and successful transition from proposal to management.
• Conduct ongoing market research to identify growth areas, competitive advantages, and emerging trends.
• Attend evening Board Meeting with prospective Board Members and potential clients.
• Cold calls and emails to list of Board Members
• Collaborate with senior leadership and marketing to generate leads, craft proposals, and close deals
• Deliver compelling presentations and confidently navigate complex negotiations
• Meeting with Board Members onsite
  
  

Marketing & Brand Development

• Lead Navigate’s digital marketing initiatives across social media platforms to increase brand awareness and audience engagement.
• Design and publish digital marketing content using Canva or similar creative tools, including promotional graphics, proposals, flyers, and community highlights.
• Develop and execute monthly marketing campaigns that showcase Navigate’s expertise, community successes, and industry leadership.
• Track campaign performance using analytics tools and adjust strategies to improve results and ROI.
• Manage online reputation and consistency of branding across all platforms and communication materials.
• Partner with the leadership team to develop new messaging, visual materials, and marketing assets that align with Navigate’s strategic goals.
  
  

Reporting & Collaboration

• Collaborate with the Leadership Team to create and implement a strategic business plan focused on portfolio growth, developer partnerships, and new revenue streams.
• Provide regular updates on lead status, pipeline progress, and new contract wins to the Leadership Team.
• Prepare performance reports tracking business development KPIs, marketing reach, and revenue outcomes.
• Participate in company meetings, workshops, and strategy sessions to contribute to Navigate’s overall mission and growth initiatives.
  
  

Requirements

Skills and Qualifications:

• Bachelor’s degree in Business, Marketing, Communications, or related field preferred.
• A minimum of 3 years in sales leadership or business development within a service-driven industry
• Proven success in high-volume, high-touch business development
• 2 years experience managing HOAs and/or Condominium Associations preferred
• Excellent customer service
• Excellent written and oral skill
• Able to multitask, work independently and work as a team
• Excellent technology skills / enjoy learning new technology
• Strong organizational skills
• Excellent work ethics
• CAI Designations are preferred if experienced.
• Experience with Appfolio, Asana, Homewisedocs, and Ring Central preferred.
• Valid driver's license with reliable transportation
  
  

Benefits

Competitive Salary

Work from home

PTO

Medical, Dental, Vision

401K

Industry-related education paid by the company