What are the responsibilities and job description for the Compliance Specialist II position at Navigant Credit Union?
ABOUT THE ROLE:
Under the general supervision of VP Compliance, the Compliance Specialist II supports the credit union's enterprise-wide Compliance Management System (CMS) with a focus on leading and executing the second line compliance monitoring and assurance activities. This role independently manages assigned compliance functions, performs risk-based monitoring and testing, and provides guidance to business units and junior staff. The Compliance Specialist II serves as a subject matter resource and helps ensure adherence to applicable federal and state regulations.
WHAT YOU WILL DO:
- Leads and conducts periodic, risk-based compliance monitoring reviews covering deposit, lending, advertising, and other regulatory requirements
- Performs transaction testing, file reviews, and control effectiveness assessments
- Documents findings, root causes, and recommendations; tracks and validates corrective actions
- Contributes to the development and refinement of the risk-based compliance monitoring program and schedule
- Oversees HMDA data validation, including error identification and remediation tracking
- Reviews marketing materials (digital, print, branch signage, social media) for compliance with Reg DD, Reg Z, UDAAP, and applicable fair lending requirements
- Supports the complaint management process, including identification of regulatory concerns, UDAAP risk, and trends
- Performs root cause analysis and provide recommendations for remediation
- Supports preparation of regulatory reports and examiner/auditor information requests
- Provides guidance and responds to compliance inquiries from business units on regulatory requirements and operational application
- Assists in developing and delivering compliance training for staff and management
- Communicates regulatory changes and operational impacts clearly and effectively
- Assists with review and updates of compliance-related policies, procedures, checklists, and job aids
- Supports alignment of CMS components with the Three Lines of Defense model, risk taxonomy, and risk appetite
- Provide guidance and informal mentorship to Compliance Specialist I staff, including review of work products where appropriate
- Performs all other duties as assigned by the VP, Compliance
QUALIFICATIONS:
Education
High school diploma or GED equivalent required; Bachelor's degree in Business, Finance, Risk Management, or related field preferred
Experience/Skills/Knowledge:
- 3-6 years of progressive compliance, audit, or regulatory experience required
- Experience working independently in a regulated financial environment required
- Strong analytical and problem‑solving skills required
- Musth have advanced written and verbal communication abilities
- Must have the ability to manage multiple priorities and deadlines with an effective outcome
- Must have strong service orientation aligned with the credit union's mission and values
- Experience with complaint program management and analysis required
- Must be able to deal with confidential information
- Experience with risk management and GRC systems (e.g., Archer) preferred
- CRCM or similar compliance certification preferred
ABOUT:
People helping people is what makes Navigant Credit Union truly special. Our mission is to improve the financial well-being of the families, businesses, and communities we serve, and have been since our founding in 1915.
At $4 billion in assets, Navigant Credit Union is the largest credit union in Rhode Island and third largest in New England. Our success is founded upon our community-based values and our belief in putting people first. These are just a few of the reasons why Navigant Credit Union has been named "Rhode Island's Best Place to Work" year-after-year by the Providence Business News.
Our Core Values of "Leadership, Unity, Caring, and Integrity" are the guiding principles for our organization. They are the qualities and/or traits that we consider a high priority for Navigant Credit Union employees.
Navigant Credit Union prides itself on investing in our workforce, while exceeding member expectations. We offer tremendous opportunities for professional development, career advancement, and a best-in-class benefits package including robust medical and dental plans, vision benefits, 401(k) with a generous employer match, tuition reimbursement, competitive salaries, paid volunteer days, and more.
If you believe you'd be a great fit, and are interested in joining our team, check out our open positions and apply today!