What are the responsibilities and job description for the Director, Campus Partnerships position at Navient?
Navient Solutions LLC
Navient (Nasdaq: NAVI) helps students and families confidently manage the cost of higher education. We create long-term value for customers and investors through responsible lending, flexible refinancing, trusted servicing oversight, and decades of portfolio management expertise. Our employees thrive in a culture of belonging, where they are supported and proud to deliver meaningful outcomes.
The position of Director, Campus Partnerships is a strategic leader that will spearhead our efforts in building brand awareness, credibility, and deep relationships across university financial aid offices nationwide. This role is pivotal in architecting and executing our campus partnership strategy, overseeing the RFP process, and representing the company at major industry events. As a key leader, you’ll drive innovation, scale, and operational excellence to ensure the company is recognized as a trusted partner in higher education financing. You’ll collaborate across teams to refine messaging, implement marketing technology, and maintain compliance with state regulations. This position requires extensive experience in education financing sales, advisory work, and team leadership. You’ll manage the full sales cycle, develop regional growth strategies, mentor a high-performing team, and leverage market insights to expand our reach nationwide. Extensive travel is expected as you build relationships and strengthen our presence across U.S. campuses.
Areas Of Responsibility
Strategic Leadership & Sales Management
All offers of employment are contingent on standard background checks. Navient and certain of its affiliated companies are federal, state and/or local government contractors. Should this position support a Federal Government contract, now or in the future, the successful candidate will be subject to a background check conducted by the U.S. Government to determine eligibility and suitability for federal contract employment for public trust or sensitive positions. Positions that support state and/or local contracts also may require additional background checks to determine eligibility and suitability.
EOE Race/Ethnicity/Sex/Disability/Protected Vet/Sexual Orientation/Gender Identity. Navient Corporation and its subsidiaries are not sponsored by or agencies of the United States of America.
Navient is a drug free workplace.
Navient (Nasdaq: NAVI) helps students and families confidently manage the cost of higher education. We create long-term value for customers and investors through responsible lending, flexible refinancing, trusted servicing oversight, and decades of portfolio management expertise. Our employees thrive in a culture of belonging, where they are supported and proud to deliver meaningful outcomes.
The position of Director, Campus Partnerships is a strategic leader that will spearhead our efforts in building brand awareness, credibility, and deep relationships across university financial aid offices nationwide. This role is pivotal in architecting and executing our campus partnership strategy, overseeing the RFP process, and representing the company at major industry events. As a key leader, you’ll drive innovation, scale, and operational excellence to ensure the company is recognized as a trusted partner in higher education financing. You’ll collaborate across teams to refine messaging, implement marketing technology, and maintain compliance with state regulations. This position requires extensive experience in education financing sales, advisory work, and team leadership. You’ll manage the full sales cycle, develop regional growth strategies, mentor a high-performing team, and leverage market insights to expand our reach nationwide. Extensive travel is expected as you build relationships and strengthen our presence across U.S. campuses.
Areas Of Responsibility
Strategic Leadership & Sales Management
- Develop and execute a national strategy to establish the company(ies) as a leading brand in education financing.
- Lead, mentor, and manage a high-performing sales and partnership team.
- Set and achieve ambitious sales targets; oversee annual sales planning and forecasting.
- Directly manage complex sales pipelines and revenue opportunities across multiple territories.
- Recommend pricing and service structures for diverse client segments.
- Drive innovation in sales processes and technology adoption (CRM, communications stack).
- Build and maintain strong relationships with campus financial aid offices and key stakeholders.
- Serve as a trusted advisor to university partners, anticipating and addressing their needs.
- Tailor presentations and communications to optimize client interactions.
- Gather and act on client feedback through regular surveys and direct engagement.
- Oversee the end-to-end RFP submission process for target schools.
- Collaborate with sales and bid writing teams to produce winning proposals.
- Establish Preferred Lending Arrangements with universities ahead of each academic year.
- Provide strategic input pricing strategies.
- Ensure accurate documentation of all sales activities, meetings, and opportunities in CRM systems.
- Maintain real-time data integrity and reporting for executive review.
- Monitor and report on expenses, itineraries, client visits, and sales projections.
- Stay abreast of state laws and regulations impacting education lending.
- Collect and analyze competitive intelligence; share insights with leadership.
- Research and identify new sales opportunities and expansion territories.
- Proactively address market challenges and leverage business knowledge for solutions.
- Represent Earnest and Navient at national and regional conferences, workshops, and meetings.
- Promote the company’s services ethically and professionally.
- Maintain a professional image and outstanding customer service standards.
- Bachelor’s Degree- Sales, Marketing, Business Administration, or related fields. Additional equivalent experience above the required minimum may substitute.
- 8 years of progressive experience in education financing sales or advisory roles, including work in campus financial aid offices or lending companies.
- 5 years of executive leadership in sales or marketing roles preferred.
- Ability to travel extensively (50% ).
- Proven track record managing complex sales funnels and leading top-performing teams.
- Deep database of relationships within financial aid offices across the US college landscape.
- Demonstrated success in meeting and exceeding quotas in B2B/B2G environments.
- Extensive RFP experience.
- Proficiency with CRM systems (preferably Salesforce) and MS Office Suite.
- Professional image and outstanding customer service orientation.
- Additional equivalent education above the required minimum may substitute for level of experience.
All offers of employment are contingent on standard background checks. Navient and certain of its affiliated companies are federal, state and/or local government contractors. Should this position support a Federal Government contract, now or in the future, the successful candidate will be subject to a background check conducted by the U.S. Government to determine eligibility and suitability for federal contract employment for public trust or sensitive positions. Positions that support state and/or local contracts also may require additional background checks to determine eligibility and suitability.
EOE Race/Ethnicity/Sex/Disability/Protected Vet/Sexual Orientation/Gender Identity. Navient Corporation and its subsidiaries are not sponsored by or agencies of the United States of America.
Navient is a drug free workplace.