What are the responsibilities and job description for the Mailroom Technician position at Navia Benefit Solutions, Inc.?
Position Summary
This position is an administrative position handling mainly clerical to administrative work within the department and in a team environment. This position is responsible for processing all incoming and outgoing mail within the office for all departments. This person will also assist with the scanning of claims documents. This position requires the person to understand the functions of their position and how it affects the department’s workflow and other team members’ work. Essential Functions
Mailroom
This position is an administrative position handling mainly clerical to administrative work within the department and in a team environment. This position is responsible for processing all incoming and outgoing mail within the office for all departments. This person will also assist with the scanning of claims documents. This position requires the person to understand the functions of their position and how it affects the department’s workflow and other team members’ work. Essential Functions
Mailroom
- Process large volume of outgoing mail on a daily basis
- Pick up mail from post office in the morning
- Open and process incoming mail and ensure delivery to correct department
- Have the ability to troubleshoot mailroom equipment
- Distinguish between various mail types
- Identify potential HIPPA violations and escalate to manager
- Prepare shipping labels and packages
- Arrange mail for courier services
- Deliver mail to post office daily
- Restock paper in copiers
- Keep mailroom clean and organized
- Properly handle confidential information and materials
- Support the preparation of materials for scanning
- Ensure that all forms are scanned, no missing pages
- Scan and import all materials into correct folders
- Keep scanning area organized at all times
- Other duties as assigned
- Must have a vehicle, a valid driver’s license, and auto insurance and be able to make pick-ups and deliveries as needed
- Understand how to operate all necessary equipment including, but not limited to, copier, postage meters, and inserter
- Ability to comprehend different mailing requirements and processes
- Basic computer skills and knowledge of Microsoft Word, Excel and Outlook
- Strong attention to detail
- Good customer service skills
- Good written and verbal communications skills
- Good attendance
- Good work attitude, adaptability and multi-tasking abilities
- Independent/self-motivated and ability to work in team environment
- Willingness to work outside scheduled work hours as needed, especially during our busy season
- Use judgment to identify and report problems to a supervisor and contribute to resolving them
- May require light to moderate lifting (40 lbs)
Salary : $18