QA Specialist

At NAVEX, we’re making the world a better place. A safer place. A more ethical place. A place where anyone, anywhere can have a voice. That’s a serious impact.

Are you someone who is organized, detail oriented, and loves analytical review? Are you interested in starting a career in Quality Assurance? If so, the QA Specialist role may be a great fit for you!

NAVEX is looking for a new QA Specialist who will assist with day-to-day QA review of custom web pages and other tailored web-based services to NAVEX customers. In addition, you will analyze, validate, prepare, and audit data introduced into customer databases, and facilitate processes that contribute to data quality, including researching functionality of our current and future products and assisting in creation of strategies and tools for validation of data quality and integrity within those products. 

You will be joining a fun, close-knit team who are respectful of everyone and committed to your continued growth and success!

This role has a defined term through May 2026.

At NAVEX, you will work in a hybrid role and thrive alongside an engaged and collaborative team invested in supporting your success!

What you’ll get: 

• Career growth. With market-leading training, an opportunity to learn and experiment with AI, and an unwavering commitment to owning your career plan, you can grow your career to new heights.
• Real rewards. We offer competitive and transparent pay practices, top-of-the-range wellbeing programs, and brilliant opt-in benefits. Because we believe companies should offer more than just a salary.
• Meaningful purpose. Our products and solutions have real-life impact on people and organizations across the globe. Our innovations make a difference. 
• Life flexibility. We want you to bring your best self to work every day. We work hard and deliver results, recognizing that flexibility and time for personal wellbeing are key to long-term success.
• An inspiring culture. Find yourself surrounded by leaders that care, invested teammates, and like-minded groups where you’ll feel at home.
• Industry leadership. We set the standard for excellence by empowering our teams to drive innovation. Join a company recognized for its profitability, stability, and commitment to pioneering new solutions.
  
  

What you’ll do:

• Perform quality assurance checks on web intake sites and back-end system configurations
• Confirm quality, and accuracy of display, of data in multiple languages
• Audit, document, and validate completeness and correctness of existing customer data
• Evaluate project requests based on system requirements 
• Manage multiple work tasks, prioritizing responsibilities, and executing against deliverables 
• Provide technical support for Services teams
• Maintain individual Key Performance targets 
• Follow instructions and establish guidelines as assigned by your manager
• Advance NAVEX's goals and operational effectiveness by learning and using AI-based tools 
  
  

What you’ll need:

• 2 years of related experience 
• A high level of attention to detail, excellent follow through, and consistently reliable and accountable
• Experience managing the integrity and quality of a variety of types of data
• Familiarity with popular web browsers and accessibility principles 
• Understanding of database structures and functionality as they affect interface design
• The ability to interpret instructions from diverse sources
• The ability to manage multiple tasks simultaneously and work within fixed deadlines
• The ability to learn and assimilate new information quickly
• Proficiency in Microsoft Office
• Ability to drive results through your job competencies of product and industry knowledge (service), collaboration, and user acceptance testing
• Ability to drive results through NAVEX core competencies of accountability, customer focus, drives results and instils trust 
• The desire to learn, explore and experiment with AI tools 
• A commitment to ethical and inclusive use of AI in our hiring and workplace practices
  
  

The rate for this role is $26.45 hourly.

Check out NAVEX’s career page to find out more information.

We’re an equal opportunity employer, including all disability and veteran status.