What are the responsibilities and job description for the Manager, Quality and Risk Management position at Navarro Regional?
Manager, Quality & Risk Management
We are seeking a Manager, Quality & Risk Management to lead our efforts in delivering safe, high-quality care while mitigating risks and ensuring regulatory compliance across the organization.
Job Summary
The Manager, Quality & Risk Management oversees quality and risk programs to support patient safety, operational efficiency, and regulatory compliance. This leader directs quality improvement projects, manages risk assessment processes, and prepares the hospital for accreditation and survey readiness.
Essential Responsibilities
Quality & Risk Oversight
- Develop, implement, and monitor quality and risk management policies and initiatives.
- Analyze data to identify trends and opportunities for improvement.
- Lead root cause analyses for adverse events and safety incidents, establishing preventative measures.
- Oversee quality and risk assessments, audits, and required regulatory reporting.
- Ensure continuous readiness for accreditation and regulatory surveys.
Education & Collaboration
- Conduct training for staff on quality, risk, and patient safety practices.
- Partner with cross-functional teams to design and execute quality improvement initiatives aligned with organizational goals.
- Communicate effectively with staff, leadership, and regulatory agencies to support compliance and safety culture.
Leadership & Management
- Supervise and mentor departmental staff, providing professional development and performance feedback.
- Collaborate on scheduling and staffing to maximize resources.
- Develop and manage departmental budgets to maintain cost-effective, high-quality service.
- Evaluate and implement new technologies or processes to enhance efficiency and outcomes.
Qualifications
- Education: Bachelor’s degree in Nursing, Healthcare Administration, or related field (required).
- Experience: 3–5 years in healthcare quality and/or risk management; 1–2 years in a leadership role preferred.
- RN background preferred
Knowledge & Skills:
- Strong understanding of healthcare regulations, accreditation standards, and quality/risk principles.
- Proficiency in data analysis, reporting, and performance improvement methods.
- Excellent communication, collaboration, and problem-solving skills.
- Ability to lead root cause analyses and continuous improvement projects.
Certifications:
- CPHQ (Certified Professional in Healthcare Quality) preferred
- CPHRM (Certified Professional in Healthcare Risk Management) preferred
What We Offer
- Competitive Pay
- Comprehensive Benefits: Medical, Dental, Vision, & Life Insurance
- Generous Paid Time Off (PTO) & Extended Illness Bank (EIB)
- Matching 401(k)
- Opportunities for Career Advancement
Recognition Programs, Discounts, & Additional Perks
Join us at Navarro Regional Hospital and play a key role in ensuring quality, safety, and excellence in the care we deliver to our community.
INDLEAD