CLINICAL INFORMATICS

Position Summary:
The Clinical Informatics (CI) serves as a liaison between the hospital’s clinical areas and the IT department. The CI collaborates with staff, physicians, and stakeholders to optimize the usage of clinical systems by providing moderately complex system education and training, build/maintenance, quality outcomes, and providing support in accordance with organizational goals. The CI assists in the development of policies and procedures for the usage of clinical information systems. The CI promotes the integration between clinical areas and IT regarding the development and translation of business needs with consideration of the impact that new or modified clinical information systems have on patient confidentiality and privacy. The CI may apply their knowledge of the Health Information Exchange for ambulatory and hospital data integration and may collaborate with Quality Management for reporting results and/or progress of clinical systems initiatives for process improvement.  

Essential Duties & Responsibilities:
•    Manages complex projects, providing quality assurance, and information systems design expertise.
•    Analyzes the needs and requirements for clinical applications in acute and ambulatory healthcare settings.
•    Provides leadership for clinical systems projects and initiatives.
•    Evaluate business process changes and IT enhancements to ensure the success and optimization of new or modified clinical information systems.
•    Coordinates the collection and analysis of metrics that relate to benefits realization and the return on investment in clinical information systems.  
•    Adheres to organization change control process to introduce changes to production functionality.
•    Assists with the design of clinical workflows for clinicians that will improve efficiency and incorporate quality initiatives. Reviews, revises documents, and maintains workflows for assigned departments.
•    Participates in departmental workflow and or testing teams as related to electronic health record or other project initiatives. 
•    Manages the impact that new or modified clinical information systems have on patient confidentiality and privacy.
•    Monitors system performance and compliance with EMR recommended standards, and report to IT and impacted departments when anomalies, errors, inaccuracies, or inefficiencies occur.
•    Maps real-life nursing practices to information applications.
•    Trains, educates, builds, and instructs clinical users on features, operation, and usage of software systems.
•    Trains physicians and staff to adopt new workflows and tools utilizing change management methods.
•    Responsible for reporting any safety-related incident in a timely fashion through the electronic reporting system, ActionCue; attends all safety-related training programs; performs work in a safe manner; monitors work environment for possible safety issues and ensures others are also performing work in a safe manner.
•    Stays current and complies with state and federal regulations/statutes and company policies that impact the employee's area of responsibility.
•    Ensures all certifications and/or licenses are up-to-date and valid prior to expiration dates.
•    Completes all company mandatory modules and required job-specific training in the specified time frame.
•    Performs other similar or related duties as required or directed by immediate leadership.

Minimum Qualifications:
•    Five years of healthcare (acute care or public health) experience
•    Bachelor’s degree in Nursing; Master’s degree in Nursing preferred
•    Meditech Fundamentals courses completion within six months of hire
•    Current and active state unrestricted Nurse (RN) License
•    Must be able to successfully pass the Employee Health Program requirements and background investigation.

Knowledge, Abilities, Skills, and Certifications:
•    Hybrid telework:  Employee is self motivated, high performer who thrives in an independent work environment but is also needed onsite for projects or team activities.  
•    A record of satisfactory performance in all prior and current employment as evidenced by positive employment references from previous and current employers. 
•    Positive working relationships with others
•    Possession of high ethical standards and no history of complaints
•    Reliable and dependable; reports to work as scheduled without excessive absences.
•    Possession of high degree of integrity and influence with ability to contribute effectively as a member of team.
•    Possession of proven track record of being results-oriented, customer-focused with a hands-on approach.
•    Proven ability to prioritize and execute tasks in high-pressure environment.
•    Proven ability to manage and lead personnel in a team-oriented, collaborative environment.
•    Highly self-motivated and directed with keen attention to detail.
•    Ability to communicate ideas in both technical and user-friendly language.
•    Must be knowledgeable of new trends in clinical management and information systems.
•    Completion of and, above-satisfactory scores on all job interviews, demonstrating to the satisfaction of the interviewees and SMH that the applicant can perform the essential functions of the job. 
•    Successful completion of and positive results from all background and reference checks, including positive employment references from authorized representatives of past and current employers demonstrating to the satisfaction of SMH a record of satisfactory performance and that the applicant can perform the essential functions of the job.
•    Successful completion of fingerprint clearance requirements, physical examinations, and other screenings indicating that the applicant is qualified to be employed by SMH and demonstrating to the satisfaction of SMH that the applicant can perform the essential functions of the job.
•    Submission of all required employment-related documents, applications, resumes, references, and other required information free of false, misleading, or incomplete information, as determined by SMH.

Physical Demands:
While performing the duties of this job, the employee regularly is required to sit; use arms and hands to reach and grasp objects; talk and hear. The employee frequently is required to walk. The employee occasionally is required to stand; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds.

Work Environment:
Work is hybrid, ongoing telework with less than 100% weekly scheduled hours.  Employee work from home during designated hours.  Onsite work is generally performed in an office with moderate noise level. Extended hours and irregular shifts may be required.