What are the responsibilities and job description for the Medical Front Office Specialist position at Navajo County?
This job was posted by https://www.azjobconnection.gov : For more
information, please see: https://www.azjobconnection.gov/jobs/7436920
**Summary**
Under close supervision, performs specialty medical office and clerical
work of moderate to high difficulty; performs related work as assigned.
**Essential Job Functions**
(Essential Function, As Defined Under The Americans With Disabilities
Act, may include the following tasks, knowledge, skills and other
characteristics. This list of tasks is ILLUSTRATIVE ONLY and is not a
comprehensive listing of all functions and tasks performed by positions
in this class.)
Receive, sort, index, file, and retrieve forms, correspondence, and
other documents.
Schedule patient appointments and navigate electronic medical record
(EMR) systems efficiently.
Compile complex reports and work summaries as needed.
Review and complete records, forms, and documents for accuracy.
Receive and distribute HIPAA-sensitive correspondence in a secure and
confidential manner.
Operate a variety of standard office equipment (e.g., copier, scanner,
fax machine, phone systems).
Maintain confidential medical records and filing systems in compliance
with applicable regulations.
Verify insurance information and maintain records to support medical
billing processes.
Prepares laboratory samples for shipping and accessions electronic lab
orders.
Perform vaccine inventory management, including receiving shipments and
monitoring storage temperatures.
Handle medical records requests in accordance with privacy laws and
internal policies.
Supervise and assist other administrative support positions as needed
**Knowledge and Skills**
Knowledge of mail classes and postage requirements.
Knowledge of personnel and departments and referral processes.
Knowledge of adult and pediatric vaccine schedules, including alternate
and catch-up schedules, exceptions, and proper vaccine storage and
handling procedures.
Knowledge of office equipment, web-based medical applications and
electronic medical records systems.
Understanding of and adherence to HIPAA standards and patient privacy
practices.
Knowledge of medical office policies, procedures, and provider standing
orders.
Skill in medical terminology and standard medical office practices.
Skill in multi-tasking in a fast-paced office environment, with a high
level of customer service.
Ability to assist patients with appointment scheduling and navigate
eligibility for services based on grant-funded programs, private
insurance, or private pay status using qualifying criteria.
Skill in general accounting practices and billing practices.
Skill in tracking, analyzing, and reporting data and activity levels
accurately.
Effective verbal and written communication skills.
Ability to establish and maintain positive working relationships with
coworkers, external agencies, and the general public.
**Desirable Qualifications**
Education
High School Diploma or GED.
Experience
Minimum of two (2) years of general clerical experience.
Medical Office Skills
Certificate in Medical Office Administration and/or
Experience working in a medical office environment with demonstrated use
of electronic medical records (EMR) systems.
Note: Candidates without a certificate or medical office experience must
demonstrate the ability to obtain the required qualifications within six
Bilingual proficiency is preferred.
information, please see: https://www.azjobconnection.gov/jobs/7436920
**Summary**
Under close supervision, performs specialty medical office and clerical
work of moderate to high difficulty; performs related work as assigned.
**Essential Job Functions**
(Essential Function, As Defined Under The Americans With Disabilities
Act, may include the following tasks, knowledge, skills and other
characteristics. This list of tasks is ILLUSTRATIVE ONLY and is not a
comprehensive listing of all functions and tasks performed by positions
in this class.)
Receive, sort, index, file, and retrieve forms, correspondence, and
other documents.
Schedule patient appointments and navigate electronic medical record
(EMR) systems efficiently.
Compile complex reports and work summaries as needed.
Review and complete records, forms, and documents for accuracy.
Receive and distribute HIPAA-sensitive correspondence in a secure and
confidential manner.
Operate a variety of standard office equipment (e.g., copier, scanner,
fax machine, phone systems).
Maintain confidential medical records and filing systems in compliance
with applicable regulations.
Verify insurance information and maintain records to support medical
billing processes.
Prepares laboratory samples for shipping and accessions electronic lab
orders.
Perform vaccine inventory management, including receiving shipments and
monitoring storage temperatures.
Handle medical records requests in accordance with privacy laws and
internal policies.
Supervise and assist other administrative support positions as needed
**Knowledge and Skills**
Knowledge of mail classes and postage requirements.
Knowledge of personnel and departments and referral processes.
Knowledge of adult and pediatric vaccine schedules, including alternate
and catch-up schedules, exceptions, and proper vaccine storage and
handling procedures.
Knowledge of office equipment, web-based medical applications and
electronic medical records systems.
Understanding of and adherence to HIPAA standards and patient privacy
practices.
Knowledge of medical office policies, procedures, and provider standing
orders.
Skill in medical terminology and standard medical office practices.
Skill in multi-tasking in a fast-paced office environment, with a high
level of customer service.
Ability to assist patients with appointment scheduling and navigate
eligibility for services based on grant-funded programs, private
insurance, or private pay status using qualifying criteria.
Skill in general accounting practices and billing practices.
Skill in tracking, analyzing, and reporting data and activity levels
accurately.
Effective verbal and written communication skills.
Ability to establish and maintain positive working relationships with
coworkers, external agencies, and the general public.
**Desirable Qualifications**
Education
High School Diploma or GED.
Experience
Minimum of two (2) years of general clerical experience.
Medical Office Skills
Certificate in Medical Office Administration and/or
Experience working in a medical office environment with demonstrated use
of electronic medical records (EMR) systems.
Note: Candidates without a certificate or medical office experience must
demonstrate the ability to obtain the required qualifications within six
- months of hire.
Bilingual proficiency is preferred.