What are the responsibilities and job description for the Field Service Manager position at Naumann Hobbs?
Field Service ManagerLocation: Fontana Branch – 8575 Cherry Ave., Fontana, CA 92335Compensation: $75,000 – $90,000 annual salary depending on experience monthly performance bonus (realistic six-figure earning potential)Schedule: Monday–Friday | In-Office | No WeekendsAbout the OpportunityNaumann Hobbs Material Handling, a leader in industrial equipment solutions and fleet maintenance services, is seeking a driven and experienced Field Service Manager to oversee service operations and support a team of skilled field technicians. This role is ideal for a top-performing automotive service advisor who is ready to advance into leadership, increase their earning potential, and build a long-term career path in branch operations.This is not a field-based role. You will work in a professional office environment at our Fontana branch—managing technician workflow, communicating with customers, driving service performance, and playing a key role in revenue growth.What You’ll DoManage day-to-day operations of field service technicians, including scheduling, dispatch, and workflow coordinationMaintain strong customer communication and provide repair status updates to ensure high satisfactionMonitor technician productivity and ensure timely, efficient completion of service jobsReview work orders, approve service recommendations, and help drive revenue growth through efficient service performanceMaintain service records, ensure accurate documentation, and support continuous process improvementsCoordinate closely with operations, parts, and sales teams to optimize service deliverySupport hiring, onboarding, and development of technicians as the department continues to growWhat We’re Looking ForExperience as an Automotive Service Advisor or similar customer-facing service roleStrong organizational skills with the ability to manage multiple jobs and priorities simultaneouslyExcellent communication skills and a customer-service mindsetAbility to support and motivate a team of technicians in a fast-paced environmentDesire to step into leadership and grow into higher-level operational rolesTechnical or mechanical knowledge a plus (automotive, diesel, heavy equipment, fleet maintenance, etc.)Why Join Naumann HobbsCareer Advancement: Clear growth path toward Service Manager, Branch Manager, and Regional leadership rolesIncome Growth: $75k–$90k base salary depending on experience monthly bonus opportunitiesWork-Life Balance: Monday–Friday schedule with no weekend dealership hoursComprehensive Benefits Package:Medical, dental & vision insurance401(k)3 weeks PTO holidaysLong-term stability and career development in a fast-growing organizationWho This Role Is Perfect ForThis role is ideal for a high-performing Service Advisor who wants to leave the dealership grind and step into a leadership position with better work-life balance, higher earning potential, and a clear career trajectory.If you’re ready to take the next step in your career and lead a high-performance service operation, we encourage you to apply today.You should be proficient in:Customer ServiceLeadership / People ManagementConstruction Equipment MaintenanceDiesel Engine SystemsAutomotive RepairService Advisor/WriterBasic Computer SkillsID:qnkTyx
Salary : $75,000 - $90,000