What are the responsibilities and job description for the Production Support- Label Technician position at naturessunshine?
Position Summary
The Production Support (Label Room) position is responsible for maintaining accurate inventory records, supporting production scheduling activities, and ensuring the timely issuance, control, and reconciliation of labels, films, and cartons used in manufacturing operations. This role serves as a key link between Production, Planning, Warehouse, and Quality teams by driving inventory accuracy, promoting continuous improvement, maintaining compliance with company procedures, and ensuring effective communication across departments. The position requires a highly organized individual with strong attention to detail, excellent problem-solving skills, and a commitment to operational excellence.
Key Responsibilities
Inventory Control & Production Support
- Accurate control, availability, and compliance of labels, cartons, films, and related packaging materials critical to production success.
- Manage inventory transactions, material issuance, reconciliation, cycle counts, and inventory accuracy while maintaining FEFO practices.
- Coordinate with Production, Planning, and QA to support production schedules, material availability, and regulatory requirements.
Continuous Improvement & Compliance
- Drive improvements in inventory management, material flow, and operational efficiency.
- Maintain SOPs, support Lean initiatives, and ensure compliance with safety, quality, GMP, and regulatory standards.
- Maintain an organized, audit-ready work environment.
- Train team members, support cross-functional operations, and promote effective communication across departments and shifts.
- Perform other duties as assigned to support production operations and achievement of company objectives.
Qualifications
- High School Diploma plus 3 years' experience in production and warehousing inventory operations.
- Knowledge of inventory management, ERP systems, and production support processes.
- Strong organizational, analytical, communication, and problem-solving skills.
- Experience developing procedures, training employees, and implementing process improvements.
- Forklift certification or ability to obtain certification.
Key Competencies
- Inventory Control & Material Management
- Continuous Improvement & Operational Excellence
- Communication & Collaboration
- Problem Solving
- Organization & Accountability
Nature's Sunshine is dedicated to being a Force of Nature that champions social and environmental wellness. We are focused on building a team of professionals with diverse backgrounds and experiences to become the natural supplement company of the future. By celebrating the individuality and unique perspectives of our workforce, we empower our employees to share the healing power of nature with more people around the world. And through our commitment to sustainable processes, renewable energy usage and waste reduction initiatives, we're devoted to preserving nature and its power for future generations.
We believe we are stronger together, and our ongoing commitment to diversity, equity, inclusion and belonging ensures that every employee is treated with fairness and respect. Because doing what's right-in the right way-is how we succeed as a company and a society.