Quality Supervisor (Food Manufacturing)

This is a role to support our Quality Assurance teams supporting our food manufacturing

*Noon - Midnight shift on a 2-2-3 schedule*

SUMMARY

The Quality Assurance Supervisor will develop and manage Quality Assurance programs and activities that will ensure compliance with company policies, food safety standards, government regulations, and industry best practices including GMP and HACCP. The QA Supervisor will integrate quality assurance into all functions and people.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Ensures best practices and policies related to GMPs are integrated with the Quality System, program and policies to incorporate at minimum, all relevant areas of SQF, FSMA and key customer audit criteria.
• Develops capabilities and understanding across functional teams where needed to execute the quality system;
• Aligns with leadership team to ensure common understanding and shared accountability.
• Stays current on regulatory and industry trends to proactively manage risk, develop team and anticipate/address potential issues that may arise.
• Manages corrective action processes and leads plans to drive resolution and continuous improvement.
• Monitors, supports and enforces all food safety processes and procedures and maintains the corrective and preventive action program for troubleshooting production concerns and customer/consumer product issues.
• Leads and/or participates in the implementation of new processes and practices.
• Manages and investigates Customer/Consumer Complaints and reports out findings.
• Manages Kosher (Rabbi visits) and Organic Certification Requirements
• Leads internal and external audit processes and ensures they adequately integrate with our Quality System and that any opportunities are defined, prioritized and resolved.
• Builds strong culture of Quality and Food Safety across functional teams within the facility.
• Implements quality assurance programs in compliance with regulatory standards, internal processes and consumer expectations.
• Manages skills matrix of hourly QFS associates and ensures compliance with documented procedures
• Conducts verification, validation of Food Safety Pre-requisite programs.
• Provides oversight to document control & quality food safety training.
• Performs other duties as may be assigned.

QUALIFICATIONS:

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The following list that follows is representative of the knowledge, skill and/or ability required:
• Proficiency or ability to quickly become proficient with ERP system
• Ability to learn reports and techniques used to understand accuracy
• Ability to Influence/challenge peers in operations/warehouse in executing key tasks accurately
• Ability to build cross-functional relationships with key stakeholders and inventory owners.
• Good problem solver.
• Strong attention to detail.
• Strong organization and time management skills.
• Ability to work independently.
• Ability to be certified to operate equipment needed to support warehouse cycle counts (i.e. man lift, forklift, pallet jack).

EDUCATION and/or EXPERIENCE

• Bachelor of Science preferred.
• Leader with strong inter-personal skills and the ability partner with all organizational levels to drive growth and improved systems, while still maintaining the ability to roll up her/his sleeves to 'act alone' In a young and rapidly growing company.
• Results-oriented - organized and able to move between issues, projects and 'drumbeat' planning activates to ensure business needs are met in a fast-paced entrepreneurial environment.
• SQF and FSMA certifications preferred.
• Depth of audit experience with regulatory bodies (FDA/USDA), consumer audits (Walmart, Costco) and third-party audits (SQF, AIB);
• Experience auditing raw material suppliers and contract manufacturers.
• Proficiency in Microsoft Office (Excel);
• Strong project management skills.

What we offer you

Our team members' physical and mental health is important to a thriving workplace. That’s why we offer the following benefits to full-time employees:

• Medical, dental, and vision insurance offered for eligible employees
• 401(k) plan with a company match that vest on day 1 of eligibility
• Paid vacation
• Paid time off
• Holiday pay (11 days)
• Paid short-term disability
• Paid life insurance
• Banfield Pet Insurance Discounts
• Wellness Benefits and Discounts
• Employee Assistance Program 

LANGUAGE SKILLS

• Ability to read and interpret quality documents, safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups.
• Proficient written and oral communication skills.
• Highly analytical with excellent oral and written communication.

MATHEMATICAL SKILLS

Ability to apply mathematical operations and concepts to solving quality process-related problems.

Command of statistics and statistical process control tools.

SUPERVISORY RESPONSIBILITIES

This position has several direct reports.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; sit; use hands, handle, or feel; and reach with hands and arms. The employee is occasionally required to stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to SO pounds. Specific vision abilities required by this job Include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

While performing the duties of this job, the employee Is occasionally exposed to moving mechanical parts, outside weather conditions, and energized equipment. The noise level In the work environment varies depending on tasks.

OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

EEO

We are committed to an inclusive workplace where diversity in all its forms is championed. We are proud to be an equal opportunity workplace and we are an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. 

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