Front Desk Medical Assistant & Marketing

Front Desk Medical Assistant & Marketing Support

natureneuro clinic | Prescott, AZ

Part-Time | 5–29 Hours per Week | $15-$20 per hour

About Us

Dr. Deborah Maken’s patient-centered naturopathic medical clinic in downtown Prescott is seeking a reliable, organized, and proactive Front Desk Medical Assistant & Marketing Support person to join our team as an INDEPENDENT CONTRACTOR who is able to work flexible hours and be available when needed to cover the front desk.

We are looking for someone who appreciates natural medicine, enjoys working with patients, and takes pride in keeping an office running smoothly. This position provides flexible front desk coverage when needed, with additional responsibilities in social media, marketing, and administrative projects during non-coverage hours.

The ideal candidate is efficient, detail-oriented, computer-savvy, and able to recognize what needs to be done without waiting to be told. We value someone who is dependable, receptive to feedback, professional, and genuinely invested in contributing to a positive team environment.

Position Overview

This role combines front desk medical office coverage with social media, marketing, and administrative support. Hours will generally range from 5–29 hours per week, depending on clinic coverage needs and ongoing projects.

We need someone who can confidently manage competing priorities, use time wisely, and transition between responsibilities while maintaining a high standard of patient care and administrative accuracy.

Responsibilities

Front Desk & Patient Care

• Welcome patients warmly and professionally, creating a positive and comfortable experience.
• Answer phone calls, respond to messages, and assist with patient inquiries.
• Schedule appointments, coordinate calendars, and manage patient communications.
• Assist with patient records, forms, payments, and general office administration.
• Support daily clinic workflows while maintaining strict HIPAA compliance and patient confidentiality.
• Recognize when questions require direction or approval from the physician.
• Provide dependable coverage when the regular front desk staff member is unavailable.

Social Media & Marketing

• Create, schedule, and publish social media posts and other patient-facing content.
• Assist with marketing campaigns, newsletters, community outreach, and clinic promotions.
• Help maintain a consistent, professional, and welcoming online presence.
• Assist with marketing calendars, special projects, and materials that support clinic growth.
• Take initiative in identifying opportunities to improve outreach and patient engagement.

Administrative & Operational Support

• Complete assigned projects accurately and within established time frames.
• Keep documents, supplies, and administrative processes organized.
• Learn and navigate clinic software, scheduling systems, and other digital tools.
• Identify workflow improvements and bring forward practical solutions.
• Manage time effectively and shift priorities as clinic needs change.

Qualifications & Personal Qualities

We are looking for someone who demonstrates the following:

• Medical office experience: Previous experience in a medical office or healthcare setting is required. Medical assistant experience is preferred.
• Exceptional time management: Works efficiently, prioritizes appropriately, and makes productive use of available time.
• Initiative: Notices what needs attention, takes appropriate action, and follows through without constant supervision.
• Patient-centered communication: Warm, professional, compassionate, and comfortable interacting with patients.
• Appreciation for natural medicine: An interest in or genuine appreciation for naturopathic and holistic approaches to health.
• Receptive to direction and feedback: Listens, asks clarifying questions when needed, and responds constructively without becoming defensive.
• Dependability and loyalty: Demonstrates consistency, discretion, accountability, and a commitment to the clinic and its patients.
• Strong attention to detail: Accurate with scheduling, documentation, patient information, and follow-through.
• Computer proficiency: Comfortable learning and navigating multiple software programs, online platforms, and digital tools.
• Professional boundaries: Able to maintain appropriate boundaries with patients and coworkers while remaining kind, respectful, and helpful.
• Adaptability: Comfortable switching between front desk coverage, marketing, and administrative tasks as priorities change.
• Self-direction: Able to work independently while understanding when to ask questions or seek approval.

What We Offer

• Flexible, part-time scheduling, generally 10–29 hours per week.
• A varied role combining patient care, office operations, and creative marketing work.
• The opportunity to contribute to a growing naturopathic medical practice.
• A supportive, patient-focused environment centered on natural medicine and individualized care.
• The opportunity to take ownership of projects and contribute ideas that help the clinic grow.

How to Apply

Please submit your résumé along with a brief cover letter explaining your medical office experience, your interest in natural medicine, and why you would be a good fit for a role that combines front desk coverage with social media and marketing responsibilities to the email address listed below.

We are especially interested in candidates who are proactive, efficient, receptive to feedback, and able to balance patient needs with administrative responsibilities.

We look forward to meeting someone who will be a dependable and positive addition to our team!

natureneuro clinic, PLLC

natureneuro@proton.me

928.442.6892
Prescott, Arizona

Pay: $15.15 - $20.00 per hour

Expected hours: 5.0 – 29.0 per week

Work Location: In person

Salary : $15 - $20