What are the responsibilities and job description for the GOLF SHOP ATTENDANT - Nature Walk position at Nature Walk Golf Course?
Under general supervision the Golf Shop Attendant adheres to policy and procedures. Ensures customers are properly greeted provide excellent customer service. Incumbent is expected to have excellent attendance and communication skills, possess the ability to build lasting business relationships, and exhibit professionalism.
Essential Job Duties and Responsibilities:
- Provide customer service and sales of Golf Shop products and golfing fees in person and on the phone. Answer phones
- Operate and enter data into Point of Sale (POS) system accurately. Entering customer date, tee times, cart agreements signed by leasee, selling of products, logging in of gift certificates
- Process end of shift POS system and prepare deposit
- Adhere to dress code: collared shirt, slacks or nice jeans, no open toed shoes. Shorts and skorts are permitted. No ripped, tattered apparel
- Ensure cart agreements are signed by customer and understands their responsibilities of the cart while in their possession
- Monitor and maintain proper levels of inventory and assist management in ordering merchandise and office supplies. Assist in inventory
- Assist in tournaments and events
- Dispose of cut and out of date range balls
- Maintain a neat Golf Shop area
- Assist in bathroom detail, clean and stock. Clean and straighten patio and dining tables and chairs. Clean clubhouse windows
Knowledge, Skills and Abilities (KSAs):
- Comprehend and accurately perform complex POS system functions
- Work under multiple time constraints
- Operate office machinery
- Good communication skills
Education and Experience:
- High School Diploma or Equivalent
- Must be 18 years of age (to sell alcohol)
Physical Demands:
- Must be able to lift 50lbs unassisted
- Must be able work with a computer for a minimum of 7 hours daily either standing or sitting
- Must be able to read printed materials and computer screen with or without MS or other software accessibility functions
- Must be able to effectively communicate in e-mail, by phone, or in person during the course of the workday
- Must be available Monday - Sunday, 11:00 AM through 8:00 PM (dusk)
- Must be available on holidays
*Experience with golf tournaments to include set up, scoring, and terminology highly preferred.
*Must be available to work weekends and holidays from 8 AM - 6 PM (golf course is closed on Thanksgiving Day and Christmas Day).
*Position includes Golf and Driving Range benefits.
Salary : $15