What are the responsibilities and job description for the Project Manager position at Nature's Sunshine Products?
Nature's Sunshine is seeking a highly resourceful and energetic Project Manager to help drive the execution of global product development initiatives across two wellness brands sold in more than 40 countries. As a member of the Project Management Office (PMO), this individual serves as a facilitator of the Stage-Gate innovation process, which guides the end-to-end product lifecycle-from concept through launch.
This role ensures consistent, high-quality execution of tasks, milestones and timelines by orchestrating work across cross-functional teams and maintaining alignment, clarity, and accountability. Supporting the Cross-Functional Innovation Team (CFIT), the Project Manager enforces governance, resolves friction points, and accelerates decision-making to keep projects on track. This role also participates in refining and evolving the innovation process to balance structure with speed, enabling effective product delivery without unnecessary complexity.
RESPONSIBILITIES
Project Management Organization (PMO)
- Executes projects within the PMO under the direction of the Director of Global Project Management –supporting standardized processes, governance, and continuous improvement.
- Partners with the Director of Global Project Management and fellow project managers to surface risks, address challenges, and align on effective solutions across initiatives.
- Acts as an objective, neutral, and critical partner to the CFIT-challenging assumptions, resolving friction, and driving accountability to delivery.
Stage-Gate Process Effectiveness & Continuous Improvement
- Facilitate the global Stage-Gate innovation (product development) process to ensure predictable, timely, and high-quality outcomes.
- Enable adherence to milestones, governance, and decision rights while maintaining forward momentum.
- Continuously improving the process to balance structure with agility, accelerating speed-to-market without creating unnecessary complexity.
- Drive consistent execution of the process across brands, regions, and functions.
Project & Portfolio Delivery
- Create and manage integrated project plans for new product launches, reformulations, and associated marketing deliverables.
- Enable the CFIT to progress initiatives through concepting, development, sourcing, manufacturing, QA/QC, shipping, and launch.
- Ensure projects meet agreed timelines, budgets, and quality expectations through proactive planning and issue management.
- Maintain transparency in the innovation pipeline: risks, dependencies, trade-offs.
Cross-Functional Facilitation & Issue Resolution
- Serve as the CFIT connective tissue across Marketing, R&D, Operations, Supply Chain, Quality, Regulatory, and Finance.
- Facilitate alignment, decision-making, and handoffs between functional teams.
- Identify conflicts, roadblocks, and impasses early, driving resolution through influence, data, and escalation when necessary.
Communication & Reporting
- Provide clear, concise, and outcome-focused communication with project teams.
- Surface risks, trade-offs, and decisions with context and recommended paths forward; develop culture-appropriate communication techniques and tone with project teams.
Tools & Systems
- Excellent knowledge and skill with Workfront project management platform.
- Standardize tools, templates, and reporting to support scalability and continuous improvement.
QUALIFICATIONS
- 5 years of project management experience within consumer-packaged goods (CPG) product development environments.
- Dietary supplements or functional foods experience with international markets strongly preferred. (non-IT; no software-focused project management backgrounds).
- PMP certification is strongly recommended.
- Demonstrated success leading complex, international cross-functional product development initiatives.
- Excellent communication, facilitation, and conflict-resolution skills.
- Stellar relationship building skills with the ability to inspire and unite diverse personality types.
- Strong working knowledge of Workfront platforms.
- Proven ability to operate with authority, objectivity, and credibility in fast-moving, deadline-driven environments.
What Success Looks Like
- You are seen as a key enabler-someone who frees up others to focus on their area of expertise by ensuring clarity, coordination, and delivery.
- Tightly managed projects that launch on time, on budget, and with clear accountability at every phase.
- Cross-functional teams that are aligned, decisive, and focused on execution.
- Continuous improvement of the innovation process, balancing rigor with speed-to-market.
Nature's Sunshine is dedicated to being a Force of Nature that champions social and environmental wellness. We are focused on building a team of professionals with diverse backgrounds and experiences to become the natural supplement company of the future. By celebrating the individuality and unique perspectives of our workforce, we empower our employees to share the healing power of nature with more people around the world. And through our commitment to sustainable processes, renewable energy usage and waste reduction initiatives, we're devoted to preserving nature and its power for future generations.
We believe we are stronger together, and our ongoing commitment to diversity, equity, inclusion and belonging ensures that every employee is treated with fairness and respect. Because doing what's right-in the right way-is how we succeed as a company and a society.