Human Resources Generalist

Nature's Sunshine is seeking an experienced and dynamic HR Generalist with strong understanding of HR systems to support our team members, stakeholders, and customers in our Lehi and Spanish Fork, UT offices. The qualified candidate will be responsible for maintaining core HR systems, supporting payroll and benefits, coordinating recruitment, ensuring legal compliance, and enhancing the overall employee experience through effective onboarding, training, and engagement initiatives.

Key focus areas include:

• HRIS/ADP Workforce Now administration and reporting
• Onboarding, offboarding, and employee lifecycle management
• Benefits coordination and open enrollment support
• Recruiting support and coordination with hiring managers
• Training development and support
• Internal communication tools (SharePoint, Org Charts, etc.)
• Employee relations and culture-building initiatives

Responsibilities

HRIS, Data Management & Reports:

• Maintain and manage the HRIS (ADP Workforce Now) as a single source of truth, ensuring data accuracy and integrity.
• Build and manage dashboards and reports using ADP and SharePoint for metrics, employee communication and documentation.
• Troubleshoot HRIS issues, configure systems to meet HR and business needs
• Collect and analyze employee data to generate reports and actionable insights.

Employee Lifecycle Support:

• Manage the full employee lifecycle, including recruiting, onboarding, engagement, and offboarding, with a focus on providing exceptional employee experience.
• Coordinate new hire orientation background checks and employment documentation.
• Create branded onboarding materials and training collateral to deliver the best employee experience.
• Maintain accurate job descriptions, org charts and internal HR documentation.

Benefits Administration:

• Schedule and conduct benefit orientations and support open enrollment processes.
• Assist with HR Director the administration of health, dental, life, disability, and other programs.
• Review and process enrollment forms, payroll changes and employee benefit questions for employees in Lehi and Spanish Fork.
• Follows up with employees to ensure all paperwork is received.
• Reconciles insurance billing statements to employee contributions and maintains accurate payment of certain billings.

Recruitment & Hiring:

• Partner with hiring managers to coordinate recruitment efforts, from job postings to job offers.
• Communicate benefit offerings and employment details to prospective employees to get them engaged with Nature's Sunshine.
• Ensure compliance with federal, state, and local employment laws.

Employee Engagement:

• Build and improve employee engagement, performance management, and exceptional experience.
• Handling employee issues, providing guidance on employee engagement, improve culture and employee morale

Training & Development:

• Champion employee training programs tailored to organizational needs.
• Support HR leadership in creating a strong, engaging culture through development initiatives.

Operational Excellence:

• Assist with payroll support and ensure accurate processing of employee changes.
• Maintain and update internal communication tools including SharePoint pages and other tools for internal communications.

Team Collaboration & Support

• Proactively identify areas where help is needed across the HR team and step in to assist without waiting to be assigned.
• Work cross-functionally to ensure HR services are delivered seamlessly and consistently across the business.

QUALIFICATIONS

• Bachelor's degree in Human Resources, Business Administration, or related field.
• 5 years of progressive HR experience or equivalent combination of education and experience.
• Strong experience with ADP Workforce Now and HRIS systems.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and SharePoint.
• Experience with recruiting, onboarding, and employee training.
• Excellent interpersonal, communication and problem-solving skills.
• Prior experience in a manufacturing environment is preferred.
• Knowledge of federal, state and local employment laws required.
• Handle a broad range of employee questions and handle multiple tasks under pressure. Proven strong business acumen. Expert in managing time and key responsibilities to meet deadlines.
• High level of professionalism, confidentiality, integrity, and ability to exercise good judgement are required.

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