Assistant Venue Director

NP Wedding and Event Business Job Duties

● Reports to the Venue Director and aligns 20-25 working hours per week to a core

Venue Office schedule of Tuesday–Friday, 10:00 AM to 5:00 PM MDT (excluding

holidays). Additional hours, including weekend hours, may be required based on

event needs and at the discretion of the Venue Director. The Venue Director will

prioritize coverage of all Event Business-related activities (e.g., scheduled tours,

client meetings, promotional events, etc.) and then assign additional tasks, work

schedule, and office hours as needed to ensure coverage. Job duties are to be

completed onsite. The Venue Director will ensure there is coverage for core

business hours and manage staff schedules to ensure that either the Venue

Director or Assistant Venue Director are available during these times.

● Temporarily fulfill the role of Venue Director if the Venue Director is unable to

perform their duties due to illness or absence.

● Assistant Venue Director responsibilities include providing administrative and

logistical support to couples, planners, and vendors by coordinating timelines,

documenting décor and service requirements, and assisting with the organization

of venue maintenance, event setup, and catering logistics to ensure all event

details are accurately communicated and properly executed.

● Support the Venue Director in scheduling, and vendor contracts, and be the onsite

point of contact to quickly resolve any issues and ensure guest satisfaction.

● Work with the Venue Director in hosting scheduled and unscheduled wedding

tours, ensuring that couples receive a warm, enthusiastic welcome and detailed

information about event options. Tours are to be completed during core business

hours when feasible.

● Support the Venue Director and Wedding Committee in determining the most

effective advertising methods (e.g., websites, magazine ads, tour brochures, etc.)

and creating compelling content for each. Collect and utilize client feedback to

continually improve events.

● Create, populate, and distribute detailed Wedding Day Checklists based upon

Final Details Meetings with each set of clients. Include photos of the couple’s

selected décor to enable staff to accurately reproduce the décor during event

setup.

● Ensure that event-related items, including but not limited to laundry, plateware,

linens, and decorative items, are clean and available for event use.

● Provide couples with essential details, including rehearsal-specific information, as

their wedding date approaches.

● Support the Venue Director in coordinating with all third-party vendors to provide

setup information, Nature Pointe policies, and scheduling information to ensure a

smooth flow of events on wedding days.

● Assist in the maintenance of a tracking system for all payment checks exchanged

with the Nature Pointe HOA Management Company, including both Wedding and

HOA events.

● Accompany Venue Director, at their discretion, for off-site educational and

marketing/promotional events (e.g., Wedding Collective, Wedding Expo, etc.).

Training activities are subject the defined budget and are not guaranteed.

● Inspect the clubhouse on the first business day after events to ensure the facility

has been thoroughly cleaned and returned to its original condition. Report any

damage to the Venue Director. Request additional cleaning or maintenance if

required.

● Perform seasonal maintenance tasks (e.g., replace twinkle lights, refresh décor,

organize storage areas, etc.).

● Perform nearly all duties on Nature Pointe premises. Exceptions include

performing off-site Event Business-related activities such as running errands to

procure supplies, attending approved meetings/conferences/trade shows, etc.

● Keep accurate records of tasks and time worked and submit time entries

according to the Employee Handbook.

● Review and sign the Employee Code of Conduct and Employee Handbook

annually.

● Maintain an archive of Nature Pointe policies and procedures relevant to events

and current blank contract forms.

Clubhouse Management Job Duties

● This position will report to the Venue Director. In the role, you will team with the

Venue Director, Event Staff, Maintenance Staff, Nature Pointe Board of Directors,

HOA Management Company, Wedding Committee, Social Committee, and other

Nature Pointe volunteers to coordinate schedules, maintenance, and other critical

activities that keep the Nature Pointe Wedding and Event Business and the HOA

running smoothly.

● Respond to email, mail, telephone, and in-person inquiries from HOA Members

regarding Nature Pointe events, HOA Member events, facilities, maintenance, and

policies. Forward issues to the appropriate persons or resources as needed.

● Maintain the online HOA Calendar of Events. Assist HOA Members by providing

availability information and scheduling Member Events.

● Monitor the condition of the clubhouse, facilities, equipment, and grounds to

include start-of-day and end-of-day inspections to identify potential issues and to

ensure the property is orderly and secure at the end of the day. Send requests for

cleaning, restocking, repairs, or replacements to the Cleaning Staff or

Maintenance Manager.

● Report repeated violations of Nature Pointe Rules and Regulations to the Nature

Pointe Board of Directors, as necessary.

● Assist HOA Members with access to the pool, spa, and other clubhouse facilities.

● Exhibit professional attitude and dress code that represents HOA.

● All duties should be completed with direction and approval of the Venue Director.

Note

The Nature Pointe Board of Directors and Wedding Committee may, on occasion,

require the Assistant Venue Director to perform other duties not specifically stated

above. As a rule, these duties will be directly related to the Nature Pointe Weddings and

Event Business, the HOA, and/or the Nature Pointe facilities.

Pay: From $17.25 per hour

Expected hours: 20.0 – 25.0 per week

Nature Pointe Weddings and Events: (505) 286-4971

Pay: From $17.25 per hour

Expected hours: 20.0 – 25.0 per week

Work Location: In person