Lawn Specialist

Basic Expectations

• Come to work in a clean, proper uniform.
• Always have a positive attitude.
• Maintain the standards outlined below for your service vehicle:
  • Service vehicle should be clean and organized.
  • Insurance card and registration should be located inside the vehicle at all times.
  • Spill kit and First Aid kit should also be inside the vehicle.
  • Service vehicle should be secured at all times.
  • Team members are expected to drive safely at all times and obey all traffic rules.
• Ensure that proper PPE is available and in use at all times when applicable.
• Adhere to all NSPC protocols, standards, and practices. No short-cuts.

Daily Responsibilities

• All technicians are responsible for clocking in and out for their shifts each day.
• Always review daily tasks from the office. This is how the office team communicates changes and needs. Be sure to refresh and review throughout the day.
• Punctuality is important. Ensure that you arrive on time for all appointments.
• Proper service protocol should be followed at all times.
• Podium should be completed at the end of every business day.

Expectations for Lawn Service

• Ensure that all forms were submitted prior to performing lawn services (i.e., Service Agreements, Contracts, etc.)
• All products and containers should be properly labeled.
• Technicians must properly identify themselves to the customer before performing pest service.
• Always inspect for other services and offer/upsell them to the customer when needed.
• Technicians must properly record all products/chemicals.
• Shoe covers, gloves, and mask must be worn when doing interior treatment.
• All treatments must be executed properly according to NSPC protocol.
• Ensure proper leave behinds are placed in the lawn and/or on the front door.