What are the responsibilities and job description for the Budtender (Sales Associate)- Green Dispensary, Henderson position at Natural Medicine LLC?
Budtender (Sales Associate)
Green Dispensary
Overview
Green Dispensary is a vertically integrated dispensary that is committed to providing the highest quality cannabis products to the Nevada market. We have cultivated a great team spirit and are excited to fill many positions as we continue to expand.
Summary:
The Budtender is a sales-driven role responsible for delivering exceptional customer service while actively driving revenue. This position requires strong product knowledge, compliance awareness, and a proactive approach to upselling and cross-selling. Successful candidates are motivated by hitting goals and contributing to overall store performance.
Key Responsibilities:
- Greet and assist customers in a friendly, professional manner
- Verify customer identification and ensure all transactions comply with Nevada regulations
- Educate customers on cannabis products, including flower, concentrates, edibles, and accessories
- Provide personalized recommendations while actively upselling and cross-selling products
- Meet and exceed daily, monthly, and yearly sales goals, including:
- Minimum average order value (AOV) targets
- Minimum units per transaction (UPT) goals
- Conduct sales with a focus on increasing basket size and maximizing customer value
- Accurately process transactions using Dutchie POS system
- Always follow all company **standard operating procedures (SOPs)
- Maintain a clean, organized, and well-stocked sales floor
- Monitor inventory levels and communicate restock needs to management
- Handle cash and electronic payments accurately
- Stay up to date on current promotions, products, and pricing
- Delivering a high level of customer service that reflects the Green Dispensary brand
Additional Responsibilities:
- Assist with intake, labeling, and organization of inventory as needed
- Support curbside/express and delivery teams when required
- Communicate with team members and management to improve workflow and customer experience
- Attend staff meetings and participate in training sessions
- Perform additional duties as assigned
ComplianceTraining Requirements:
- Maintain up-to-date knowledge and compliance with METRC regulations and product tracking
- Stay current with all required OSHA safety trainings
- Maintain proficiency in Dutchie POS system
- Adhere to all Nevada state and local cannabis laws and company compliance protocols
- Participate in ongoing product and sales training
Physical Requirements:
- Ability to stand for extended periods
- Ability to lift, bend, and carry products
Qualifications:
- Must be 21 years of age or older
- Ability to pass background check (as required by Nevada cannabis regulations)
- Strong customer service and sales skills
- Proven ability or willingness to meet performance-based sales metrics
- Highly motivated, goal-oriented, and competitive mindset
- Excellent communication and interpersonal skills
- Strong attention to detail and organizational abilities
- Ability to work in a fast-paced, team-oriented environment
- Basic computer skills and POS experience preferred
- Previous cannabis or retail sales experience preferred, but not required
CompensationBenefits:
- Competitive hourly wage tips
- HealthDental
- Employee discounts
- Opportunities for growth within the company