What are the responsibilities and job description for the Shipping Manager position at Natural Gas Solutions North America LLC?
Role Summary/Purpose
The Shipping Manager is responsible for leading all shipping, warehouse, and outbound logistics activities to ensure products are shipped safely, accurately, on time, and at the lowest total cost. This position directs daily operations for shipping, finished goods storage, packaging, transportation, and logistics while supporting company objectives for safety, quality, delivery, productivity, and customer satisfaction.
Working closely with Production, Planning, Customer Service, Quality, Materials, and Sales, the Shipping Manager ensures customer commitments are achieved while driving continuous improvement throughout the shipping process
Essential Responsibilities
- Motivate team to achieve goals in Safety, Quality, Delivery, and Cost objectives
- Learn and employ Lean Manufacturing concepts in area of responsibility
- Partner with procurement, planning and sales to ensure accurate receipts, shipments, and overall customer satisfaction.
- Responsible to effectively communicate and enforce company goals, policies, and procedures
- Provides support & troubleshooting to shipping and receiving functions and coordinates planned shipments & receipts.
- Drive and influence change to build a high performing and cohesive team
- Ability to learn and master software tools
- Administer and approve time and attendance for all employees in assigned work area
- Effectively create and maintain relationships with facility supervisors across all shifts to create a continuous “pull-to-shipping” mentality and process.
- Determine manpower requirements to meet Plant targets
- Creating and implementing shipping policies and procedures
- Analyze and resolve work problems, or assist team members in resolving work problems
- Read and understand customer specs and work instructions
- Practice safe work habits to ensure an injury free environment
- Train personnel in the proper methods and procedures
- Ensure, identify, and sustain all training records accurately
- Lead and instruct on best manufacturing practices
Desired Characteristics
- Strong written and interpersonal communication skills
- Knowledge of systems operations, data entry, processing, and output
- Strong problem solving, quantitative, and analytical skills with attention to detail
- Strong planning, scheduling, and program management skills with forecasting capabilities
- Ability to handle multiple simultaneous projects
- Ability to build and lead a team through change
- Ability to plan, communicate and execute effectively
- Ability to work with all levels of the organization, displaying strong interpersonal and leadership skills
- Ability to identify and implement process improvements and best practices using Lean Manufacturing and/or Continuous Improvement methodologies.
Qualifications / Requirements
- Bachelor’s degree from an accredited university or college
- Minimum of 3 years of experience in shipping and/or logistics planning
- Minimum of 3 year of experience in a supervisory role.
- In depth knowledge of logistics and shipping documentation
- Knowledge of shipping industry regulations
- Ability and willingness to work overtime, weekends, and holidays, as required